Job Description

Oracle Fusion/ERP Change Manager

12 MONTH CONTRACT ROLE

Hybrid Working - 1 or 2 days onsite in the office

Security Clearance requirement: You must have lived worked in the UK for over 5 years

Job Specification: ERP Change Manager



Job Overview

As an ERP Change Manager, you will play a pivotal role in leading the people side of a major, organisation-wide transformation. Working closely with project managers, technical experts and delivery partners, you will support the implementation of Oracle Fusion ERP, covering finance, procurement and HR, alongside a new duty management system, Totalmobile GRS. The transformation will impact approximately 4,000 employees and system users.

You will take a hands-on, delivery-focused approach, championing an 'adopt not adapt' philosophy to ensure the organisation makes the best use of new systems, drives efficiencies and achieves improved business outcomes.

Working with teams and individuals across the organisation, you will build commitment, confidence and capability, ensuring smooth transitions and sustainable adoption of new processes and technology.

We are looking for a proactive, pragmatic and engaging change professional who can quickly establish credibility, build effective relationships and deliver practical, high-impact change initiatives.

Key Tasks, Accountabilities and Responsibilities



1. Change Strategy and Delivery

• Define, develop and deliver practical change management plans and interventions aligned with programme milestones, outcomes and expected benefits.

• Ensure change activities are integrated into the wider programme delivery plan.

• Support the successful implementation of new systems, processes and ways of working.

2. Change Impact and Readiness Assessments

• Conduct robust change impact and readiness assessments covering business processes, systems, data and organisational roles.

• Identify dependencies, risks, barriers to adoption and areas requiring additional support.

• Track and report on organisational readiness and adoption progress.

• Develop targeted interventions to address identified gaps and prepare employees for change.

3. Workshops and Hands-On Engagement

• Design and facilitate interactive change impact, engagement and readiness workshops.

• Work directly with teams and individuals to build understanding, commitment, confidence and ownership.

• Translate programme objectives into practical actions that support the transition to new ways of working.

• Gather feedback and use insights to refine change activities and improve adoption.

4. Stakeholder Engagement and Influence

• Build strong, effective relationships across business functions, programme teams and delivery partners.

• Engage and influence senior leaders, managers and operational stakeholders to secure commitment and active sponsorship.

• Constructively challenge stakeholders where necessary to address resistance and maintain momentum.

• Support leaders and managers in communicating and embedding change within their teams.

5. Communications Support

• Collaborate with communications teams to translate technology-driven changes into clear, compelling messages.

• Develop and support communications tailored to different audiences and user groups.

• Explain the impact of new systems, processes and responsibilities in accessible, practical terms.

• Ensure employees understand the purpose, benefits and implications of the transformation.

6. Adoption and Risk Management

• Monitor, measure and report on business readiness, adoption progress and change-related risks.

• Develop and implement mitigation strategies to support a smooth transition into Business as Usual (BAU).

• Identify areas where additional engagement, training or management support may be required.

• Support the realisation of programme benefits and the long-term sustainability of change.

7. Wider Programme Collaboration

• Work collaboratively with project managers, technical specialists, business representatives and delivery partners.

• Ensure change management activities remain aligned with the wider programme plan and delivery milestones.

• Contribute to governance forums, programme reporting and decision-making.

• Support effective coordination across workstreams to ensure business change is managed consistently.

Essential Qualifications, Skills and Experience



Qualifications

No formal qualification is essential.

Essential Skills and Experience

Communication

• Outstanding verbal and written communication skills.

• Ability to simplify complex technical concepts into clear, engaging business messages.

• Experience communicating change effectively to diverse audiences.

Planning and Organisation

• Strong planning, organisational and project coordination skills.

• Good understanding of programme delivery, risk management and dependency management.

• Ability to manage competing priorities and deliver against challenging milestones.

Behavioural and Cultural Change

• Strong understanding of organisational, behavioural and cultural change methodologies.

• Ability to influence behaviours, build commitment and support successful adoption of new ways of working.

• Experience identifying and addressing resistance to change.

Technology-Enabled Change

• Extensive experience delivering business change within major, large-scale technology transformation programmes.

• Understanding of the people, process and organisational impacts of implementing new technology.

• Ability to connect technical delivery with business readiness, user adoption and benefits realisation.

Delivery Focus

• A hands-on, pragmatic approach that balances strategic planning with practical delivery.

• Proven experience facilitating workshops, engaging employees and building operational commitment.

• Ability to translate change strategies into tangible actions and measurable outcomes.

Stakeholder Management

• Strong stakeholder engagement, coaching and influencing skills.

• Proven ability to establish credibility quickly and work effectively with senior leaders, managers and operational teams.

• Confidence in managing challenging conversations and securing stakeholder buy-in.

Pace and Agility

• Demonstrated ability to learn quickly, work at pace and manage complexity.

• Ability to understand the human impact of technology and process changes.

• Flexible, solutions-focused approach to changing priorities and delivery requirements.

Desirable Qualifications, Skills and Experience

Professional Change Management Certification

• A recognised change management qualification, such as Prosci®, APMG or Change Management Institute certification.

Experience in Complex Organisations

• Experience working within complex public sector, government or other highly regulated environments.

• Understanding of the challenges associated with large-scale organisational transformation.

ERP Project Experience

• Experience supporting or delivering finance, HR, procurement or wider ERP transformation projects.

• Experience with Oracle Fusion Cloud ERP is essential

Business Process Knowledge

• Knowledge of finance, HR and/or procurement processes.

• Experience supporting business process standardisation, system implementation and the adoption of new operating models.

Key Success Factors

The successful candidate will be able to:

• Build effective working relationships quickly across all levels of the organisation.

• Deliver practical, engaging and targeted change interventions.

• Improve employee understanding, confidence and readiness for new systems and processes.

• Identify and manage change impacts, risks and adoption challenges.

• Influence stakeholders and secure active leadership support.

• Support the successful implementation of Oracle Fusion ERP and Totalmobile GRS.

• Embed sustainable new ways of working and contribute to the achievement of programme benefits.

Role Summary

This role is suited to an experienced, delivery-focused Change Manager who combines strong change management expertise with practical implementation experience. The successful candidate will be comfortable working at both strategic and operational levels, engaging directly with employees while maintaining alignment with programme objectives.

The priority is to ensure that technology implementation translates into meaningful business change, successful user adoption and sustainable organisational improvements.