In plain English, they want someone to help SmartCo turn AI into a proper consulting service they can sell and deliver to clients.

Day to day, that person would probably do four things:

• Talk to clients about where AI could genuinely help their business.
• Turn those ideas into a sensible project, proposal or pilot.
• Use modern AI tools to build a quick demo or proof of concept.
• Help SmartCo package that work into repeatable services they can sell again.

So they are not looking for a pure AI engineer, and not really a strategy-only consultant either.

They want someone in the middle who can say:

“Here is the business problem, here is how AI could solve part of it, here is a quick prototype, and here is how we would turn it into a proper client engagement.”

Internally, they would also help SmartCo use AI better in its own consulting work, such as creating reports, speeding up analysis, improving proposals and automating parts of delivery.

The slightly cynical version is: they want someone who can help them win AI work, make the first version of it, and then help the delivery team make it real.

Salesforce Implementation Project Manager

Contract: 6–12 Months | Rate: £500–£600 per day (Inside IR35) | Location: Hybrid – Oxfordshire / Hampshire

We're looking for an experienced Salesforce Implementation Project Manager to join a large-scale digital transformation programme within a complex, enterprise-level organisation.

To be considered for this role, you must have successfully delivered multiple end-to-end Salesforce implementation projects as the Project Manager, taking projects from initiation through to go-live. Unfortunately, candidates who have not led multiple Salesforce implementations cannot be considered.

The Role

You'll lead the delivery of multiple Salesforce implementation projects, working closely with business stakeholders, technical teams and third-party suppliers to ensure successful outcomes across the full project lifecycle.

Working across Salesforce Core, MuleSoft and Agentforce, you'll play a key role in delivering modern, integrated digital services and driving business transformation.

What We're Looking For

Essential

• A proven track record of delivering multiple end-to-end Salesforce implementation projects as the Project Manager.
• Experience leading Salesforce projects from business case and discovery through design, build, testing, deployment and go-live.
• Exceptional stakeholder management skills, with the ability to influence and engage senior leaders, business users, technical teams and third-party suppliers.
• Strong project governance, planning, RAID management, reporting and financial management experience.
• Experience delivering complex technology projects within large, matrix-managed organisations.
• Experience working within Agile and/or hybrid delivery environments.

Desirable

• Experience with Salesforce Core, MuleSoft, Agentforce or the wider Salesforce ecosystem.

Essential Requirements

• You must have delivered multiple end-to-end Salesforce implementation projects as the Project Manager.
• You must be UK-based and have continuously resided in the UK for the last five years.
• Able to work on a hybrid basis across Oxfordshire and Hampshire.

If you've successfully delivered multiple Salesforce implementations and thrive on engaging a diverse range of stakeholders to deliver complex business change, we'd love to hear from you.

Head of ICT Portfolio Delivery

Salary: Up to £74,000
Contract: 12 Month Fixed Term Contract

Lead the delivery of technology that keeps critical services moving.

We're recruiting for an experienced ICT Portfolio Delivery leader to oversee the successful delivery of a substantial portfolio of digital and technology change within a large, complex organisation.

This is a senior leadership opportunity for someone who enjoys developing high-performing teams, driving delivery across a matrix environment, and ensuring strategic programmes are delivered successfully.

Rather than managing individual projects, you'll provide the leadership, governance and direction that enables your team to deliver a diverse portfolio of business-critical technology initiatives.

The Opportunity

You'll lead a team of experienced Project Delivery Managers, providing day-to-day leadership, removing delivery barriers and creating the environment for successful programme and project delivery.

Working closely with senior stakeholders across technology and the wider business, you'll oversee portfolio planning, governance, forecasting and performance reporting, ensuring priorities remain aligned with organisational objectives and resources are effectively managed.

The portfolio includes a wide range of ICT and digital change initiatives spanning enterprise applications, digital services, infrastructure, networking and wider technology transformation.

Key Responsibilities

• Lead, coach and develop a team of Project Delivery Managers, fostering a collaborative, high-performing delivery culture.
• Provide strategic oversight of a complex ICT change portfolio, ensuring successful delivery across multiple concurrent programmes and projects.
• Drive effective portfolio governance, reporting, forecasting and performance management.
• Work with senior stakeholders to prioritise investment, balance competing demands and support informed decision-making.
• Manage delivery within a complex matrix environment, influencing resource planning across multiple teams and business areas.
• Identify and remove delivery risks and blockers, supporting teams to achieve successful outcomes.
• Champion continuous improvement across project delivery practices, governance and portfolio management.

About You

You'll be an experienced portfolio or programme delivery leader with a proven track record of leading delivery teams within large, complex organisations.

You'll bring:

• Experience leading Project Managers, Programme Managers or Project Delivery Managers.
• A strong background overseeing complex ICT or digital change portfolios.
• Experience operating within a matrix-managed environment where delivery resources are shared across multiple functions.
• Excellent stakeholder management and influencing skills, with the ability to build trusted relationships at senior level.
• Strong portfolio governance, planning, forecasting and reporting experience.
• A collaborative leadership style with a passion for developing people and enabling successful delivery.
• A pragmatic approach to problem solving, with the confidence to make decisions and drive progress in complex environments.

Why Apply?

This is an opportunity to step into a highly visible leadership role where you'll shape the delivery of strategic technology change, lead an established delivery function and work with senior decision-makers to influence the future direction of a significant ICT portfolio.

If you're looking for a role where leadership, collaboration and strategic delivery are valued as highly as technical programme management, we'd love to hear from you.

Senior Commercial Procurement Specialist

Location: Hybrid – Predominantly Remote with occasional travel to Bicester as required
Contract: 9 Months
Day Rate: £600–£650 per day (Inside IR35)

The Opportunity

Our client is a large public sector organisation delivering critical operational services within a highly regulated environment. They are seeking an experienced Senior Commercial Procurement Specialist to lead complex procurement activity, provide strategic commercial advice and develop innovative commercial solutions across high-value programmes.

This is a senior commercial role requiring the ability to operate confidently with executive stakeholders while managing complex procurement activity within a complex regulatory landscape.

The Role

You will provide expert commercial and procurement advice to senior financial and operational leaders, taking ownership of complex, high-risk commercial activity from strategy through to contract award and ongoing commercial management.

Working across multiple strategic programmes, you will design and implement commercial strategies, lead challenging procurements, negotiate complex contractual arrangements and ensure compliance with public sector procurement legislation and governance requirements.

Key Responsibilities

• Lead the development and delivery of commercial strategies for complex procurement programmes.

• Provide authoritative commercial advice to senior stakeholders and governance boards.

• Manage high-value, high-risk procurement activity throughout the full procurement lifecycle.

• Lead negotiations on complex contractual and commercial arrangements.

• Ensure procurement activity complies with relevant legislation, policy and governance requirements.

• Contribute to the continuous improvement of commercial processes, policies and best practice.

About You

You will be an experienced procurement and commercial professional with a proven track record of delivering strategic commercial outcomes within a complex public sector environment.

You'll be able to demonstrate:

• A minimum of five years' experience in a senior strategic procurement or commercial role.

• MCIPS qualification (or equivalent professional accreditation).

• WorldCC (formerly IACCM) or equivalent commercial contract management qualification would be advantageous.

• Significant experience leading complex public sector procurement and commercial programmes.

• Strong knowledge of UK public procurement legislation and commercial governance.

• Extensive experience negotiating and managing complex contracts.

• The ability to influence senior stakeholders and deliver commercially sound solutions within a highly regulated environment.

Security & Eligibility

Due to the nature of this role, applicants must have the unrestricted right to work in the UK without sponsorship.

Candidates must also be eligible to undergo the appropriate level of UK security vetting. Existing UK security clearance would be advantageous but is not essential.

If you're an experienced commercial procurement professional looking to make a strategic impact within a complex public sector organisation, we'd love to hear from you.

AWS Technical Lead
6 Month Contract
Location: UK – Remote
Rate: £600 – £650 per day (OUTSIDE IR35)

Skills: AWS, Datacentre Migration, VMware, Terraform, Ansible, Migration Planning, Production Cutovers

We are looking for a hands-on AWS Technical Lead to take technical ownership of a major datacentre exit programme.

The role will involve leading the migration of multiple production environments from traditional VMware-based datacentre infrastructure into AWS. You will work closely with existing engineering teams, assess the tooling and automation already in place, and identify what needs to be improved or built to complete the migrations safely and on time.

This is a delivery-focused technical role rather than an enterprise architecture, cloud strategy or programme management position. You will be expected to get into the technical detail, make practical decisions, unblock engineering teams and lead critical migration and cutover activity.

The programme includes several production workloads being migrated in parallel, including a business-critical platform supporting more than 100 customers. All in-scope environments must be migrated ahead of a fixed datacentre exit deadline.

Key Responsibilities

• Take technical ownership of datacentre-to-AWS migrations across multiple production environments.
• Work directly with engineering teams to plan, build and execute migrations.
• Review existing infrastructure, tooling and automation to determine what is ready for production use.
• Improve, extend or rebuild automation where gaps are identified.
• Provide hands-on technical leadership across several parallel migration workstreams.
• Make practical decisions around migration sequencing, rehosting, re-platforming and technical risk.
• Identify and resolve infrastructure, application, networking, licensing and dependency issues.
• Support and guide engineering teams with varying levels of AWS experience.
• Own detailed migration and cutover planning, including networking, DNS, data, access, validation and rollback.
• Lead migration rehearsals and production cutovers.
• Ensure customer-facing services are migrated with minimal disruption.
• Escalate technical and delivery blockers clearly to senior stakeholders.
• Provide concise updates on progress, risks, decisions and delivery confidence.
• Support the safe decommissioning of legacy datacentre infrastructure following migration.

Essential Experience

• Strong hands-on AWS engineering experience within complex production environments.
• Proven experience delivering datacentre-to-cloud migrations.
• Previous technical ownership of migrations from discovery and planning through to cutover.
• Strong knowledge of VMware and traditional datacentre infrastructure.
• Hands-on experience with Terraform, Ansible or equivalent automation tools.
• Experience reviewing, improving or rebuilding existing infrastructure automation.
• Strong understanding of networking, DNS, access, data movement and rollback planning.
• Experience migrating business-critical production applications with strict availability requirements.
• Ability to assess whether workloads should be rehosted, re-platformed or remediated.
• Strong troubleshooting skills across infrastructure and application dependencies.
• Experience coordinating or technically leading multiple engineering teams.
• Confidence making technical decisions under pressure.
• Clear communication with engineers, delivery teams and senior stakeholders.

Desirable Experience

• Experience delivering large-scale datacentre exit programmes.
• Migration of hosted software or SaaS platforms supporting multiple customers.
• Experience within public-sector, healthcare or regulated environments.
• Knowledge of both AWS and Azure migration environments.
• Experience helping engineering teams improve their cloud capability.
• Familiarity with licensing, commercial and third-party constraints during migration programmes.

This Role Will Suit Someone Who

• Leads by doing rather than producing strategy documents.
• Is comfortable reviewing partially completed work and forming an independent technical view.
• Can move between high-level migration planning and detailed engineering problems.
• Remains calm during high-pressure rehearsals and production cutovers.
• Knows when to fix, rebuild, simplify or escalate.
• Can provide technical direction without becoming a bottleneck.

https://www.civica.com/en-gb/product-pages/case-management-software/ 

6 month contract

£600 - £650 per day (inside ir35)

remote - travel into London

Complaints / Case management software used across public and private sector

Role overview

This is now best viewed as a Business Analyst role supporting Civica’s legal case management product, rather than a Product Manager position.

The main focus is customer discovery and requirements gathering. The successful person will build relationships with around 105 users of the product, speak to them regularly, understand how they use the system and investigate where the real problems sit.

A big part of the role will be getting beyond what users initially ask for. They need someone who can ask the right questions, understand the underlying issue and document clear business requirements.

What they will actually do

They will:

• Own the relationship with the user community.
• Run fact-finding conversations, interviews and workshops.
• Understand legal workflows, terminology and user needs.
• Identify pain points and gaps in the current product.
• Capture and document business requirements clearly.
• Map processes and user journeys where needed.
• Present findings back to Product and Engineering.
• Provide the evidence and context that helps shape the roadmap.

They will not own the roadmap and will not be making the final prioritisation decisions. Their job is to produce strong analysis and requirements that the Product Manager and Engineering teams can act on.

Ideal background

The strongest candidates are likely to be:

• Business Analysts from legal software or case management companies.
• BAs working internally within law firms or legal departments.
• Legal Systems Analysts.
• Legal Technology or Legal Operations professionals with strong BA experience.
• BAs from complaints, regulatory or public-sector case management environments.

They do not necessarily need to come from a software vendor. A BA from a law firm could be very relevant if they have worked directly with legal users on systems, workflows and process improvements.

Key qualities

The biggest priorities are:

• Excellent communication and stakeholder management.
• High empathy and strong listening skills.
• Confidence dealing with a large and varied user group.
• Ability to work through vague or conflicting feedback.
• Strong requirements gathering and documentation.
• Knowledge of legal language and legal working practices.
• Experience acting as the bridge between users and technical teams.

What to avoid

I would avoid:

• Pure Product Managers looking for roadmap ownership.
• Generic BAs with no legal, case management or regulated workflow experience.
• Legal professionals with no systems or business analysis background.
• Technical BAs who are strong on APIs and integrations but weak with users.
• Delivery-focused Product Owners who mainly manage backlogs and ceremonies.

Simple summary

It is a customer-facing Business Analyst role for a legal case management product. They will work closely with around 105 users, investigate how they use the system, identify the real business problems and turn those findings into clear requirements for Product and Engineering. They will influence the roadmap, but they will not own it.