Classification: Internal Confidential

.NET DEVELOPER Company Overview: BI WORLDWIDE is a global leader in behavioural engagement and recognition solutions, headquartered in the UK for the EMEA region. Our mission: to inspire people and deliver measurable results. We nurture innovation, collaboration, and client success across diverse programmatic channels. About the Role: The .Net Developer plays a key role in designing, developing, and maintaining high‑quality, scalable solutions across our client platforms. This role requires deep expertise in the Microsoft development stack, with a strong focus on C#, ASP.NET MVC, SQL Server, and modern design principles. You will ensure that the platforms deliver exceptional performance, usability, and long-term maintainability. The role also places a strong emphasis on planning and analysis. You’ll provide realistic development estimates, contribute meaningfully to technical discussions, and support Business Analysts in defining the technical scope of solutions. In addition, you will use your experience with Azure DevOps pipelines to build, maintain, and optimise continuous integration and deployment workflows that improve delivery efficiency. Key Responsibilities: • Technical Skills

• Coding complex web‑based solutions within Visual Studio using C# ASP.NET MVC.

• Experience working with an ORM such as Entity Framework and Dapper. • Design, build and maintain SQL Server databases using SQL. • Experience creating, maintaining and optimising Azure DevOps build and

release pipelines. • Knowledge of T‑SQL programming and creating stored procedures. • Expert understanding of database design principles. • Follow recognised web standards for security and resilience.

• Solution Design and Delivery

• Interpret business requirements and map them to a technical solution. • Provide documentation at all stages of the project delivery to support the

build of the solution. • Follow agreed coding standards and best practices. • Adhere to project timelines and budgets.

• Planning and Analysis • Provide realistic estimates for programming hours for projects and tasks,

based on information provided by the account team. • Actively and positively contribute in meetings that help set the technical

direction of the team (standards, processes, strategic initiatives, reusability of code).

• Support the Business Analyst with appropriate information to identify and document technical aspects of the solution.

Classification: Internal Confidential

Required Skills & Experience: • Proven experience in developing web applications in C#, ASP.NET MVC v4, v5 • Proven experience in developing presentation layers using ASP.NET, HTML 4/5,

Angular, JSON, JavaScript, JQuery and CSS • Proven experience in managing and maintaining CI/CD pipelines using Azure

DevOps (ADO) and automate deployments. • Hands-on experience with ADO DevOps for source control, build/release

pipelines, and deployment automation. • Proven experience in relational database design and implementation. • Proven experience in developing web services REST/SOAP. • The ability to communicate with delivery team members, internal and external

clients in a professional and concise manner. • Understanding of latest security and OWASP standards. • A strong team player. • Excellent communication and project management skills.

Last Updated February 2026

Position Title Agile Delivery Manager Reports To Head of Delivery Department Technology (IT) Location Head Office Date January 2026 Position Purpose

As an Agile Delivery Manager, you'll be a key enabler of this change, embedded within a cross-functional product squad. You are not a project administrator; you are a coach, a facilitator and enabler, and a servant leader dedicated to empowering your team to deliver valuable outcomes efficiently. You will be instrumental in fostering a culture of continuous improvement, psychological safety, and accountability within your squad. This role is essential to our Agile transformation, helping us move away from a traditional PMO mindset and embrace a "right-fit" delivery approach for our business. You will work effectively as part of a wider Delivery team and one of a number of Agile Delivery Managers responsible for our entire set of cross functional product squads. Principal Accountabilities

● Agile Coaching and Facilitation: Coach and guide your squad on Agile principles and practices, with a

strong focus on Scrum. You will facilitate all key Agile ceremonies as required by the team, including sprint planning, daily stand-ups, retrospectives, and sprint reviews, ensuring they are effective and valuable.

● Delivery Enablement: Act as a servant leader with a clear focus on driving delivery outcomes. You will proactively manage and support the flow of work, identifying and removing impediments while enabling the team to deliver value predictably and on time. This includes coordinating with internal and external stakeholders to resolve dependencies, maintaining momentum, and ensuring the squad has what it needs to meet its delivery commitments.

● Performance and Transparency: Support the squad in maintaining a clean and well-prioritized backlog. You will be responsible for defining, monitoring, and reporting on key delivery metrics like velocity, cycle time, and sprint goal attainment.

● Wider Governance and Reporting: Play a central role in the new delivery function by shaping and managing delivery plans, progress tracking, and team health insights. You will ensure accurate and timely reporting of delivery status, risks, and forecasts, providing the Head of Delivery with consistent, data-driven updates. This information directly feeds into dashboards, governance forums, and programme boards, giving executive leadership clear visibility of delivery health, trajectory, and alignment to the overall roadmap.

● Stakeholder Communication: Manage communication and alignment with stakeholders outside of the squad. You will be a bridge between the delivery team and the wider business, ensuring everyone has a clear understanding of the squad's progress, challenges, and upcoming releases.

● Continuous Improvement: Foster a culture of continuous improvement within the squad. You will encourage the team to reflect on their processes, tools, and dynamics, and help them implement actionable changes to become more effective.

Other

● Attend internal and external meetings to represent the department and/or Company as required ● Complete all training to the highest possible standard and within a timely manner and ensure that

professional qualifications (where relevant) ae kept up to date ● Work safely at all times with due regard for yourself, visitors, contractors and work colleagues; fully

compliant with the Company Health and Safety policy and procedures ● Manage all person-identifiable data with due care and diligence, and fully in line with the Company's

Data Protection and Privacy Policy. Specifically, ensure that any processing of person-identifiable data is lawful, fair, transparent, specified, explicit and legitimate. Moreover, that person-identifiable data is adequate, relevant, not excessive, accurate and up-to-date. Protects person-identifiable data against unauthorised or unlawful processing, or accidental loss, destruction or damage

● Understand and abide by all Company policies as they apply to the role ● Any other duties as required to meet the business needs of the department

Company Values/Behaviours

● Integrity - Consistently demonstrates integrity and high work standards; Acts professionally with an honest and fair approach

● Teamwork - Communicates effectively at all levels; Responds to internal / external customer needs in a timely and courteous manner; Works collaboratively, showing respect to colleagues at all times

● Entrepreneurial approach - Is bold and passionate about MandM, its products and its people; Experiments, takes risks and makes it happen; If there’s a better way, find it

● Accountability - Is responsible for their actions; Takes ownership of decisions and outcomes

Competencies

● Agile Expertise: Solid understanding of the software development lifecycle and expert knowledge of Agile principles and practices.

● Proven Delivery Leadership: Strong and diverse experience delivering multi-discipline business and technology projects using Agile methodologies. You can confidently lead a team to deliver against their commitments.

● Coaching & Facilitation: Strong leadership, facilitation, and coaching skills with the ability to build respect and credibility with both the project teams and stakeholders.

● Exceptional Drive: Demonstrates exceptional drive and tenacity to get things done and deliver business value; you understand the importance of commitments to delivery.

● Communication & Influence: An excellent communicator, able to comprehend and translate technical issues clearly to diverse audiences. You have the ability to influence others and facilitate conflict resolution while making tough decisions when necessary.

● Governance & Reporting Acumen: Experience in tracking and reporting on delivery performance metrics, including sprint reports, velocity, and other efficacy measures. You understand how these metrics connect to broader business goals and executive reporting.

● Tooling: Proficiency in using Jira and Confluence for backlog management, reporting, and documentation.

● Mindset: A proactive, passionate, and credible leader with a continuous improvement and self-development mindset.

● Domain Knowledge (Desirable): Experience in e-commerce, retail, or logistics is highly desirable.