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Project_Manager_Job_description_121026_V02
Job description
Project Manager
12th October 2026
Version 01 Internal use only
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Job description – Project Manager
1. Role details
Job title: Project Manager
Main purpose of job:
The Project Manager is responsible for the successful delivery of ERP implementation and transformation projects for Embridge clients: on time, within budget, to agreed scope and quality, and to the business outcomes the client expects.
The role leads the project team of consultants, trainers and client resources day to day, owns the project plan, budget, risks and change control, and is the main day-to-day contact for the client throughout the project.
Project Managers deliver using Embridge’s methodology, with Elastic Change and Emotionally Intelligent (EQ) Leadership built in, so that clients are supported through the people and organisational side of change, not just the technology.
Elastic Change is Embridge’s approach to transformation. It recognises that change is rarely linear: client priorities, pressures and technology shift over time, so delivery must adapt without losing control or commercial discipline.
Reports to: Head of Professional Services
Function: Operations
Team: Delivery (Project Management)
Leadership Responsibility: No direct reports. Leads the project team (consultants, trainers and client resources) on assigned projects.
2. Key Responsibilities
Project Delivery
Description
● Plan, mobilise and deliver ERP implementation and transformation projects using Embridge’s delivery methodology.
● Own the project plan, milestones and dependencies, and keep them up to date. ● Lead the project team day to day, setting clear priorities and expectations for
consultants, trainers and client resources. ● Work with the Resource Manager to secure the right people at the right time, and flag
capacity issues early. ● Make sure business outcomes and success measures are agreed with the client at
mobilisation and tracked through the project. ● Escalate delivery risks to the Head of Delivery & Change early, with a clear view of
impact and options.
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Job description – Project Manager
Client & Stakeholder Management
Description
● Act as the main day-to-day contact for the client, building trusted relationships with project sponsors and key stakeholders.
● Run project boards and steering groups, and present progress, risks and decisions clearly to senior client stakeholders.
● Manage client expectations throughout the project, and handle difficult conversations constructively.
● Monitor client satisfaction and act early where the relationship or delivery is at risk. ● Keep the Account Manager and Customer Success Manager informed of client health,
risks and opportunities.
Commercial & Financial Control
Description
● Own the project budget and deliver to the agreed margin. ● Keep accurate monthly forecasts of effort, cost and revenue, and explain variances. ● Manage scope and change control, raising change requests for anything outside the
agreed Statement of Work. ● Spot and act on scope creep, revenue leakage and commercial risk. ● Make sure work is delivered in line with contractual commitments and the agreed
Statement of Work.
Governance, Risk & Quality
Description
● Apply Embridge’s project governance standards, quality gates and reporting cadence on every project.
● Maintain the RAID log, project reporting and documentation to the standards set by the Head of Delivery & Change.
● Provide accurate project data for monthly portfolio reviews and PMO compliance checks.
● Capture lessons learned and contribute to improving Embridge’s methodology, templates and playbooks.
Elastic Change & Adoption
Description
● Build stakeholder engagement, change management and user adoption into project plans, working with the Training & Adoption team.
● Use EQ Leadership to lead clients and project teams through change, recognising the human and organisational side of ERP transformation.
● Adapt the delivery approach as client circumstances change, without losing control of scope, time or cost.
Handovers & Collaboration
Description
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Job description – Project Manager
● Take a structured handover from Sales and Pre-Sales at kick-off, confirming scope, commitments and assumptions.
● Plan go-live and hypercare, and complete a formal handover to Support, Service Delivery and Customer Success.
● Provide delivery input to proposals, estimates and Statements of Work when asked by Sales or the Head of Delivery & Change.
● Share client insight and potential opportunities with Account Management.
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Job description – Project Manager
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Key Interfaces
The Project Manager will work closely with:
Description of who the role will work closely with
● Head of Delivery & Change ● Other Project Managers ● Resource Manager and Resourcing ● PMO Officer (Finance) ● Consultants, Practice Leads and Solution Architects ● Training & Adoption team ● Support and Service Delivery ● Account Managers and Customer Success Managers ● Sales and Pre-Sales ● Client sponsors, project teams and senior stakeholders ● Third-party partners and suppliers
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Job description – Project Manager
2. Person specification
Job title: Project Manager
Description of Experience and Skills
Essential
● Proven experience managing ERP or business software implementation projects, ideally in a consultancy, systems integrator or professional services firm.
● Experience delivering projects end to end, from mobilisation and discovery through to go-live and handover.
● Strong project financial management: budgets, forecasts, margin and change control. ● Confidence presenting to and managing senior client stakeholders, focusing on
business value rather than technical detail. ● Experience managing risks, issues, dependencies and project governance. ● Experience leading multi-disciplinary project teams without direct line management. ● Excellent written and verbal communication, and strong organisation and attention to
detail. ● Able to travel across the UK as needed, with occasional overnight stays.
Desirable
● Unit4 ERP experience, or another Tier 1 or Tier 2 cloud ERP. ● Experience of public and private sector implementations. ● A project management qualification such as PRINCE2, APM or PMP. ● Experience of change management and user adoption. ● Experience of fixed-price or packaged delivery. ● Understanding of ISO 9001 quality management and ITIL.
Technical & Professional Skills
Description of Technical & Professional Skills
● Project planning and scheduling ● ERP implementation methodologies ● Budget, forecast and margin management ● Scope and change control ● Risk, issue and dependency management ● Stakeholder management and reporting ● Change management and adoption ● Go-live, hypercare and transition to support ● Microsoft Office and project tools
Leadership & Personal Attributes
Description of Leadership & Personal Attributes
Emotionally Intelligent
● Self-aware, and adapts their style to different people, situations and client environments.
● Builds trust within project teams and with clients.
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Job description – Project Manager
● Handles conflict and difficult conversations constructively.
● Owns their own development, acts on feedback and proactively builds the skills needed for what's next.
Commercially Minded
● Understands the link between good delivery, client value and project margin.
● Spots commercial risks and opportunities early.
Customer Focused
● Understands the client’s business objectives, not just the technology.
● Takes ownership of client issues and sees them through.
Delivery Focused
● Takes ownership of agreed outcomes.
● Raises problems early rather than waiting for escalation.
● Comfortable working in complex and changing environments.
Collaborative
● Works effectively across Delivery, Consulting, Support, Sales and Customer Success.
● Shares knowledge and helps improve how Embridge delivers.
3. What Success Looks Like
Success in this role means clients get projects that are delivered on time and on budget, and that achieve the outcomes they invested in. Success will be measured by:
● Projects delivered on time and within budget, against agreed milestones. ● Project margin against target. ● Accurate monthly forecasts. ● Compliance with Embridge’s governance and reporting standards. ● Client satisfaction at key milestones and at project close. ● Clean handovers into Support and Customer Success at go-live.
Targets for each measure will be agreed with the Head of Delivery & Change. Through Elastic Change and EQ Leadership, Project Managers help set Embridge apart by combining strong delivery discipline with a deep understanding of people, stakeholders and organisational change. Please see overleaf for job description approval and acceptance
Embridge Consulting (UK) Ltd Page 8 Version 0.1
Job description – Project Manager
4. Approval and acceptance
Job description approved by (name):
Date:
Countersigned by (Manager’s name)*:
(Please print)
Manager’s countersignature:
Date:
Employee’s name:
(Please print)
Employee’s signature:
Date:
* There may be occasions when the job description will be countersigned by a member of the Senior Management Team on behalf of the Line Manager.
Contact points
Head office Bristol
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Job description – Project Manager
Kent Space Ebbsfleet
Springhead Business Park
Springhead Road
Northfleet
Kent
DA11 8HJ
Generator Building
Finzels Reach
BS1 6BX
Email and telephone: enquiries@embridgeconsulting.com
T: +44 (0)1474 555 505
Embridge Consulting (UK) Ltd Page 10 Version 0.1
- Job description
- 1.Role details
- 2.Key Responsibilities
- Project Delivery
- Client & Stakeholder Management
- Commercial & Financial Control
- Governance, Risk & Quality
- Elastic Change & Adoption
- Handovers & Collaboration
- Key Interfaces
- 2. Person specification
- Technical & Professional Skills
- Leadership & Personal Attributes
- 3.What Success Looks Like
- 4.Approval and acceptance
- Contact points
Senior Network Consultant – CCNP / CCIE
Permanent
Location: Worcester / Home (3 Days Onsite)
Salary: £65,000 - £75,000 (+ bonus)
We're recruiting for an established technology solutions provider looking to appoint an experienced Senior Network Consultant to join its growing technical team.
This is an excellent opportunity for a Cisco-focused networking professional who enjoys working directly with customers, designing technical solutions and delivering complex network infrastructure projects.
Working within a specialist networking consultancy, you'll take ownership of projects from initial requirements gathering and solution design through to implementation, troubleshooting and handover.
The position would suit an experienced Network Consultant, Professional Services Engineer or Senior Network Engineer looking for a varied, customer-facing role combining technical consultancy with hands-on project delivery.
The Role
You'll work across a diverse customer base, providing technical consultancy and delivering enterprise networking solutions.
Key responsibilities will include:
- Engaging directly with customers to understand their requirements and translate these into effective technical solutions.
- Designing and implementing enterprise LAN, WAN, wireless and network security solutions.
- Delivering Cisco networking projects, including configuration, deployment, integration and troubleshooting.
- Producing technical designs, implementation plans and supporting documentation.
- Supporting proof-of-concept deployments and providing technical input during customer consultations.
- Acting as a senior technical escalation point, resolving complex networking issues.
- Collaborating with internal engineering teams, project managers and third-party suppliers to ensure successful project delivery.
- Providing technical guidance and mentoring to other engineers.
Skills & Experience
We're looking for an experienced networking professional who combines strong Cisco expertise with excellent communication skills and a customer-focused approach.
Ideally, you'll have:
- Strong Cisco networking experience, ideally supported by CCNP Enterprise certification or equivalent technical expertise. CCIE-level knowledge or certification would be advantageous but is not essential.
- Experience working within an IT consultancy, systems integrator, MSP or professional services environment.
- Proven experience designing, implementing and supporting enterprise LAN, WAN and wireless networks.
- Strong routing and switching knowledge, including BGP, OSPF, EIGRP and QoS.
- Hands-on experience configuring and troubleshooting Cisco routers, switches and network security technologies.
- Experience with Cisco ASA / Firepower (FTD), VPNs and wireless solutions, including Catalyst or Meraki.
- The ability to engage confidently with customers, gather requirements and communicate technical solutions to both technical and non-technical stakeholders.
- Strong troubleshooting skills and the ability to take ownership of complex technical challenges.
- A full UK driving licence.
- Exposure to network automation, scripting (Python) or additional networking technologies would be advantageous.
Voice & Network Engineer
£400 - £450 per day inside IR35
6 months
Remote
The Opportunity
We are looking for an experienced Voice & Network Engineer to join a small, highly skilled technical team within a public sector organisation.
This is an excellent opportunity for an engineer with a strong background in Voice technologies who is looking to broaden their technical experience across networking, infrastructure and data communications.
Voice will remain a key focus of the position, particularly across technologies including Cisco CUCM, Cisco UCCE, SIP and Microsoft Teams, but the role will also provide significant exposure to wider networking technologies including LAN/WAN, network monitoring, wireless and network security.
Working within a small technical team means you will not be restricted to one narrow area of responsibility. You will have the opportunity to take ownership of technical issues, work alongside experienced colleagues and gain hands-on exposure across a diverse technology environment.
This position would suit someone who enjoys troubleshooting, solving complex technical problems and wants to continue developing into a well-rounded Voice & Network professional.
Key Responsibilities
As a Voice & Network Engineer, you will support, maintain and troubleshoot the organisation's Voice and network infrastructure.
- Configuring, installing, maintaining and reconfiguring Voice and network hardware and software.
- Supporting and troubleshooting Cisco CUCM, Cisco UCCE, SIP and Microsoft Teams environments.
- Investigating, diagnosing and resolving Voice and network incidents within agreed SLA tolerances.
- Troubleshooting network connectivity, performance and infrastructure issues.
- Supporting the planning, installation, upgrade, operation and maintenance of LAN and WAN environments supporting both data and Voice services.
- Carrying out network surveys to establish connectivity and infrastructure requirements.
- Using network monitoring and management tools to identify issues and monitor network performance.
- Using tools such as SolarWinds to collect network load and performance statistics and produce routine reports.
- Installing and removing hardware and software in line with agreed procedures and standards.
- Maintaining accurate configuration and asset management records following hardware and software changes.
- Carrying out defined system backup and restoration activities where required.
- Working with internal teams, users, suppliers and third parties to investigate and resolve technical issues.
- Supporting escalated incidents and providing technical support where required.
- Identifying opportunities to improve the use, reliability and performance of existing Voice and network infrastructure.
- Assisting with more complex technical issues alongside experienced colleagues and external specialists.
- Participating in the organisation's 24-hour on-call and out-of-hours rota, typically one week in four.
Essential Experience
We are particularly interested in candidates with a strong Voice / Unified Communications background who also have wider networking experience or a genuine desire to develop further in this area.
Voice / Unified Communications
- Cisco CUCM
- Cisco UCCE
- SIP
- Voice networking / VoIP
- Microsoft Teams
- Strong Voice troubleshooting and fault-finding
- Supporting business-critical Voice environments
Networking
- LAN/WAN networking
- Network troubleshooting and fault diagnosis
- Network connectivity and performance
- Network monitoring and management tools
- SolarWinds
- Wider networking infrastructure
Desirable Experience
- Cisco LAN/WAN technologies
- Cisco networking infrastructure
- Firewalls, including Cisco, Check Point or Palo Alto
- Cisco ISE
- 802.1X / MAB
- Cisco Wireless
- Network security technologies
- Additional Cisco networking technologies
Niche RMS Test Lead - Police Systems Implementation
6 Month Contract
Location: UK – Remote
Rate: £550 - £650 per day (OUTSIDE IR35)
We are seeking an experienced Niche RMS Test Lead to support a major records management system implementation within a UK police force.
This is a hands-on testing position requiring previous experience working on a Niche RMS implementation within a policing environment.
The successful candidate will combine strong testing expertise with an understanding of police records management systems, supporting the planning, execution and coordination of testing activities throughout the implementation lifecycle.
Key Responsibilities
- Lead and actively participate in testing activities across the Niche RMS implementation.
- Develop and execute test plans, test cases and test scripts.
- Support system, integration, end-to-end and user acceptance testing (UAT).
- Identify, investigate and manage defects, working with technical teams and stakeholders to resolve issues.
- Work closely with operational policing teams, business analysts, project managers and third-party suppliers.
- Support testing associated with data migration and system integrations.
- Coordinate testing progress, maintain documentation and provide regular updates to project stakeholders.
- Support testing readiness and preparation for system go-live.
Skills & Experience Required
- Previous hands-on testing experience on a Niche RMS implementation within a UK police force – essential.
- Strong background in software testing, ideally at Senior Test Analyst, Test Lead or Test Manager level.
- Experience producing and executing test scripts, managing defects and supporting UAT.
- Understanding of policing processes and operational records management systems.
- Experience working on complex system implementations or transformation programmes.
- Strong communication and stakeholder engagement skills.
- Ability to work independently and take ownership of testing activities.
- Previous police vetting or security clearance would be advantageous.
This opportunity would suit an experienced Test Lead or hands-on Test Manager who has previously supported a Niche RMS implementation and can contribute directly to testing delivery.
-
6 months | £300–£350 per day | Inside IR35 | Fully remote
-
Supporting the Finance Manager within Civica's Central Government professional services division.
-
Not a junior Finance Assistant role – need someone experienced and hands-on, but happy working in a supporting role.
-
Strong management accounting experience – month-end, journals, accruals, reconciliations and variance analysis.
-
Revenue recognition, invoicing and cost accounting experience important.
-
Sales commissions are a key focus – owning calculations, investigating discrepancies and confidently challenging salespeople.
-
Advanced Excel essential – handling large datasets, lookups, pivot tables and formulas.
-
Professional services experience highly desirable – ideally IT consultancy, managed services or outsourcing.
-
Target: Assistant Management Accountants or similar hands-on finance candidates. Avoid purely transactional finance backgrounds or FP&A-only candidates.
-
6 months | £300–£350 per day | Inside IR35 | Fully remote
-
Supporting the Finance Manager within Civica's Central Government professional services division.
-
Not a junior Finance Assistant role – need someone experienced and hands-on, but happy working in a supporting role.
-
Strong management accounting experience – month-end, journals, accruals, reconciliations and variance analysis.
-
Revenue recognition, invoicing and cost accounting experience important.
-
Sales commissions are a key focus – owning calculations, investigating discrepancies and confidently challenging salespeople.
-
Advanced Excel essential – handling large datasets, lookups, pivot tables and formulas.
-
Professional services experience highly desirable – ideally IT consultancy, managed services or outsourcing.
-
Target: Assistant Management Accountants or similar hands-on finance candidates. Avoid purely transactional finance backgrounds or FP&A-only candidates.
Data Engineer
6 Month Contract
Location: Hereford (Onsite 4 days a week)
Rate: £700 - £800 per day (INSIDE IR35)
Skills: Python, Azure, Kubernetes, Apache Airflow, Apache Spark, DV Clearance
We are looking to recruit a DV Cleared Data Engineer for a leading technology consultancy. This will be joining an established defence programme requiring additional engineering support across an existing data platform.
You will be responsible for building, maintaining and improving new and existing data pipelines within a secure MoD environment.
Due to the nature of the work you will be required to work on site in Hereford 4 days a week.
Key Responsibilities
- Build and maintain robust data pipelines using Python
- Work across Azure environments on the low side
- Support data engineering workloads within Kubernetes environments on the high side
- Develop and maintain workflows using Apache Airflow
- Work with Apache Spark for large-scale data processing
- Support the ongoing development and improvement of established data pipelines
- Help ensure data remains within MoD-owned infrastructure in line with data governance requirements
- Work within an existing long-running programme requiring additional delivery capacity
Essential Skills
- Active DV Clearance
- Strong Python data engineering experience
- Experience with Azure
- Strong knowledge of Kubernetes
- Experience with Apache Airflow
- Experience with Apache Spark
- Strong background building and maintaining production data pipelines
Desirable
- Previous experience working within a Palantir environment
- Experience delivering data solutions within secure defence or government environments