Managing end of life product - legacy products
Strong skills working with engineering teams and stakeholder management skills
Department & Position Overview:
As a Product Manager, you are responsible for defining the strategic vision for your team driven by the overall vision and creating product roadmaps that align to the clients strategic goals.
Responsible for leading other product managers, collaborating with product design, user research, engineering and commercial teams. Overseeing lifecycle management of your product, ensuring alignment with the company’s mission and vision of becoming a global GovTech champion, whilst delivering critical products and services to citizens around the world.
You are an expert in creating clear and precise customer and outcome focused requirements, you will lead by example and have hands on execution of the product strategy for your product delivery, ensuring that product development practices and roadmaps are aligned to our global vision, to maximise productivity and growth.
This is a product management role that requires strong delivery discipline. You will be expected to manage complexity, dependencies, risks, and stakeholder alignment effectively, while remaining focused on product outcomes, customer value, and long-term product direction.
Key responsibilities:
· Develop and maintain a deep understanding of customer needs, market trends, and business goals to define and refine the product roadmap
· Work closely with various stakeholders, including engineering, commercial, and customer success teams to ensure successful product development and customer adoption
· Operate effectively in a matrix environment, aligning stakeholders across functions and managing competing priorities with clarity and professionalism.
· Engage confidently and professionally with customers and senior stakeholders, both internally and externally, to gather insight, validate needs, manage expectations, and inform product decisions
· Hands-on approach to defining and prioritising product requirements to guide the engineering process
· Support delivery of complex product initiatives by bringing structure, clarity, and momentum across teams, while maintaining ownership of product outcomes rather than simply managing tasks
· Identify and manage product risks, dependencies, trade-offs, and delivery challenges, escalating clearly where decisions or support are required
· Oversee the entire product development lifecycle, from concept to launch, ensuring timely and successful delivery of product features and releases
· Analyse data and metrics to measure product performance, identify areas for improvement, and make informed data-driven product decisions
· Champion a strong culture of knowledge sharing and product decision and design documentation
Essential competencies:
· 6+ years of relevant product management experience, working in a modern software or product-led organisation
· Strong analytical skills to identify market opportunities and solve complex product-related issues, with a curious mindset that challenges assumptions and explores problems deeply before reaching solutions
· Ability to navigate and address the complexities of product lifecycle management.
· Excellent verbal and written communication skills to effectively collaborate with stakeholders, including executives, customers, and team members
· Continuously seeking to understand customer needs, pain points, and motivations to develop products that meet customer requirements and deliver value
· Strong analytical skills to collect, analyse, and interpret data to inform product decisions
· Capable of prioritising features, requirements, and tasks based on customer needs, business goals, and technical feasibility
· Driving force behind building and execute a product roadmap and strategy that aligns with customer needs and company goals
· Ability to work effectively with cross-functional teams, including engineering, design, marketing, sales, and customer success
· Flexible to adapt to changing market conditions, customer needs, and business priorities
· Strong problem-solving skills to overcome technical, business, and customer challenges
· Operates with Agile development methodologies, such as Scrum or Kanban, to manage product development and collaborate with engineering teams
· Ability to craft compelling stories to communicate product vision, value, and benefits to various stakeholders at different levels
Preferred skills
· Experience working in complex, regulated, enterprise, public-sector, healthcare, or mission-critical software environments
· Familiarity with UX design principles and human-centred design methodologies
· Experience with cloud-based technologies, such as SaaS, PaaS, or IaaS
· Experience leading geographically distributed teams
Qualifications:
· Extensive experience in a Product Management Role, in a product led / SaaS organisation
· Experience leading cross-functional teams and mentoring product managers
· A track record of successfully launching products
· Demonstrated experience of using research, iteration and analytics to guide product decision making