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Project Manager - Bespoke Software Implementation
3-6 month Contract
Location: UK – Remote
Rate: £400-500 per day (Outside IR35)
Skills: Project Manager, Software Implementation, Governance
We are looking to recruit a Project Manager to join a growing company to project manage the implemtation of a new Software solution being developed by a 3rd party provider.
You will own the project, carefully managing governance, working closely internal stakeholders and the 3rd party provider to ensure the successful delivery of solution.
Responsibilities:
- Lead the full lifecycle delivery of a bespoke software implementation project
- Act as the primary point of contact for all stakeholders
- Manage project timelines, risks, issues and dependencies
- Ensure projects are delivered on time, within scope and to a high standard
- Provide clear and regular updates to both internal and external stakeholders
Experience Required:
- Proven experience delivering bespoke software or SaaS implementation projects
- Excellent stakeholder management and client-facing experience
- Strong organisational and problem-solving skills
Desirable:
- Relevant project management certifications (e.g. PRINCE2, Agile, PMP)
Role Description
Main Responsibilities
Working as a lead for the Constabulary’s and OPCC’s in-house Buying-Hub Service you will manage the delivery of low to medium value tenders and work with South West Police Procurement Services (shared services) to undertake specific category projects for larger and complex procurement. You will support the Senior Finance & Commercial Business Partner to continually seek value for money. You will manage and administer the contracts register including risk and compliance management, ensuring meaningful contracts review meetings are scheduled and take place. You will produce the contracts’ review pipeline, ensuring it is continuously kept up-to-date. You will work closely with Finance Business Partners assisting with budget setting and forecasting processes.
Role Profile
Procurement Business Partner
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Rank\Scale SO2
Reports To
Compliance
Assisting and leading on the contract and procurement process and projects for low to medium value, medium risk, within specific categories. This includes:
Acting as the single point of contact for the design and preparation of specifications for tenders and contracts
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Operating within the context of financial regulations, Force Polices and procurement legislation◦ Lead on the commercial process for selecting the preferred supplier to ensure best value procurement principles are met and advising of the financial / commercial implications of each procurement and highlight any risks associated with this.
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Carrying out mini-competitions ◦ Preparing evaluation and recommendation reports for low and medium value, for low and medium risk procurement
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Attending project/review board meetings as required.• Supporting the assessment and management of the risk associated with each activity.• Ensuring that specifications and outcomes are expressed in a meaningful way that can be priced by the market.• Management of Constabulary’s and OPCC’s joint contracts register, ensuring all documents are complete, correctly filed and easily accessible by the relevant teams and contracts managers.
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Management and socialising of the Constabulary’s and OPPC’s joint contracts pipeline. • Use specialist knowledge or expertise, e.g. supplier or market research, cost modelling, risk transfer or benchmarking to achieve outcomes.
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Use information and analysis to inform the development of commissioning and commercial thinking.• Assisting in the preparation of procurement strategies.• Ensuring compliance with all legal, financial and value-for-money requirements and policies.
Relationship building
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Ensuring effective communication and engagement with stakeholders and partners (including external suppliers).• Engaging and supporting managers by providing guidance on technical procurement matters, including advising on appropriate procurement mechanisms, preparing tender documentation, undertaking tender evaluation including the pre-qualification of suppliers.
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Create a high sense of contracts’ ownership across the service leaders.• Working with legal and other professional experts to develop the form of contract, special terms and conditions, KPI’s and where appropriate incentive or payment strategies.
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Working closely with South West Police Procurement Services by assisting in high value tenders and contract reviews.
Team management and leadership
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Leading (including line management) of a small buying hub team comprised of category requisitioners.• Prioritising continuous professional development in the role.• Supporting and encouraging professional and personal development of direct reports.
General
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Proactively identifying opportunities for process improvement and delivery of cost savings.• Adhering to Health and Safety, Environmental Management, Data Protection, Equal Opportunities, Freedom of Information, Race Relations and European Convention on Human Rights (ECHR) legislation, and ensuring compliance with appropriate local procedures.
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Any other duties as allocated by Senior Finance and Commercial Business Partner as and when required commensurate with the level of the responsibilities and expertise.
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Role Profile
Procurement Business Partner
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Senior Finance and Commercial Business Partner
Essential:
2 years minimum working in a procurement or commissioning environment.• Worked with less direct supervision or guidance on developing innovative solutions.• Experience of managing low-to-mid-value tenders.• High level of literacy and numeracy evidenced by A levels or equivalent. Grade A – C.• Hold or be working towards a recognised professional qualification CIPS level 5 or above or related graduate level discipline or equivalent by experience
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Proven delivery skills and experience of working to set deadlines in large or complex organisations.• Knowledge of procurement regulations and at least a good understanding of contract law, risk management and contract management.
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Desirable:
Researched markets and suppliers and understand how to develop a tender to gain maximum value for money whilst managing risk.
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Evaluated the makeup of cost and used cost reduction techniques to improve value for money.• Built and maintained productive relationships, including those with key stakeholders and external organisations.• Worked in a structured environment.• Worked independently or with others to deliver projects.• Developed communication and stakeholder management plans.•
Produced written and verbal summaries• An ability to compile a tender (to a value of at least £50k).• Excellent communication skills including report writing and the ability to simplify technical and complex information.• Good commercial skills, including cost modelling, benchmarking, financial management and/or other business improvement techniques
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Ability to work on own initiative and build a consensus for change• The ability to work effectively with people at all levels internally and externally. • Customer focus and able to communicate appropriately. • Flexibility, creativity and self-motivation.• Ability to influence at a senior level, including building productive relationships between people, business units or external suppliers.
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Experience and Qualifications
Notes Vetting Level: The role must be vetted to a minimum of MV.
Mobility: The Force reserves the right to request you to carry out any other duties or move you to any other post appropriate to your grade, at any location within the county of Gloucestershire, as business requirements dictate.
Working Pattern: Normal working hours will average 37 per week or will be pro rata. This will be worked subject to the needs of the service and may involve shift, night, weekend and public holiday working.
Standards of Professional Behaviour: All members of Police Staff / Police Officers must comply with these standards.
Training and development: Undertake the required training and development to maintain working knowledge.
Role Profile
Procurement Business Partner
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Progression
Skill Category Skill Name Skill Level Skill Description For PDR
NOS
NOS Unit Unit Name Unit Description
Role Profile
Procurement Business Partner
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- 2 roles – can be remote
- 2 3 month accountants
- Qualified or
- 1 for local gov division – be part of a team of 3
- 1 with education – but solo
- Rev recognition, stake holder management
- £45k role
- £0.5billion rev – used to be reporting
“It's a 3-month contract Management Accountant role sitting in Civica’s central finance team.
They’re a £500m+ business, so it’s a fairly complex environment, and they need someone who can come in and take ownership of the month-end process — journals, balance sheet reconciliations, and variance analysis — and make sure everything is accurate and delivered on time.
It’s quite a hands-on role, working closely with FP&A and Finance Business Partners, so there’s a bit of explaining the numbers and supporting decision-making as well — not just producing them.”
Finance Transformation Lead
Department & Position Overview:
The Finance Transformation Lead is responsible for shaping and implementing the global finance transformation strategy within the Controllership organisation. This role oversees the end-to-end finance processes (R2R, P2P, O2C) for all Civica entities and regions, driving finance systems change and continuous improvement to achieve a standardised, efficient, and well-controlled finance operating model. The position ensures all processes adhere to global accounting policies and regulatory requirements, maintaining control integrity and supporting accurate, timely financial reporting.
Additionally, the Finance Transformation Lead serves as the primary authority for process design and governance related to the NetSuite ERP implementation and its ongoing development. The role focuses on process performance, ensuring high-quality accounting and efficient financial close activities throughout the organization.
Key responsibilities:
Transformation Leadership
- Act as the key partner to the Group Controller in planning and delivering the Finance Transformation roadmap across all entities and regions.
- Lead multiple workstreams covering process, systems, controls, data and people change.
- Coordinate with external advisors/consultants to ensure deliverables, timelines and quality are met.
Process Ownership & Standardisation (via GPOs)
- Provide direction and oversight to the Global Process Owners for R2R, P2P and O2C to ensure globally standardised, well‑controlled processes.
- Approve the overall global finance process framework and key design decisions escalated by the GPOs.
- Ensure clear process boundaries, handoffs and accountability between Teams.
- Drive adoption of global standards while remaining compliant with local regulatory requirements.
Controls, Quality & Performance
- Drive strong internal control over financial reporting across R2R, P2P and O2C, in line with IFRS and internal policies.
- Define, monitor and review key KPIs (e.g. DSO, invoice cycle time, days to close, quality of reconciliations, ageing, exceptions) with the GPOs.
- Use metrics to identify and prioritise process improvement opportunities and automation use cases.
Continuous Improvement & Change Management
- Build a culture of continuous improvement, encouraging the teams to identify and implement incremental enhancements.
- Lead change management efforts – communication, stakeholder engagement, training strategy and adoption tracking.
- Ensure process documentation, SOPs and training materials are maintained and embedded.
People Leadership
- Manage and develop a small team of Global Process Owners (R2R, P2P, O2C), providing direction, coaching and performance management.
- Build strong working relationships to ensure end‑to‑end alignment
Key competencies:
- Comprehensive knowledge of R2R, O2C, and P2P process flows, including controls and dependencies
- Extensive experience in Finance Operations, particularly within R2R, O2C, or P2P functions
- Skilled in designing standardised global processes for multi-entity organisations
- Proficient in ERP process design and configuration, with exposure to NetSuite or similar platforms
- Ability to align process design with overarching finance strategy and objectives
- Proven ability to drive adoption and change across global stakeholder groups
- Continuous improvement mindset, focused on process development and optimisation
- Excellent communication and stakeholder management skills
- 8–10 years’ experience in Finance or Finance Operations
- Substantial exposure to finance transformation and process improvement, ideally including ERP implementation and/or SSC/GBS optimisation
- Track record of leading cross-functional projects in multi-entity, multi-country settings
- Experience working with Controllership or Financial Reporting, with a strong understanding of internal controls; knowledge of IFRS revenue recognition is advantageous
- Previous people management experience, either directly or through leadership of teams or workstreams
Customer Service Advisor
Full Time
Location: Newport Pagnall
Salary: £24-25k
I am looking for someone passionate about delivering top notch customer service, wanting to work within a busy and growing business.
This business is at the top of their game when it comes to providing excellent customer experiences, whether it be through their Events or Reward Programmes and boast a huge and very impressive client list.
This role requires a Customer service specialist with excellent attention to detail both verbally and written, as 80% of your contact will be over email and 20% over the phone.
Key Purpose & Responsibilities:
- To engage in customer interaction provding support to client queries via email and over the phone.
- To process weekly, all supplier back-order reports.
- To surpass both internal and external customer expectations.
- To assist with other administrative work when required.
- Proactively respond to any client service team requests.
- Maintain and update databases according to the needs of the campaign.
- Organise and contribute to the preparation of paperwork and correspondence.
Key Skills:
- Excellent attention to detail.
- Excellent Written and verbal communications skills.
- Strong sense of urgency.
- Driven to exceed expectations.
- Excellent relationship builder.
- Good organisational skills.
We are seeking candidates that come from a customer service, contact centre, retail or tech support background.
This role is commutable from Milton Keynes, Bedford, Northampton, Newport Pagnell and Buckingham.
Instead of:
- “We connected sites and firewalls”
You want:
- “I designed hybrid connectivity between on-prem and Azure/AWS”
Must-have additions vs Callum:
- Designing VNETs / VNets / VPCs
- Hybrid connectivity:
- Site-to-site VPN
- ExpressRoute / Direct Connect
- Cloud-native security:
- NSGs / Security Groups
- Cloud firewalls
- Identity awareness (Azure AD, etc.)
stronger experience designing and delivering hybrid cloud networking solutions across Azure or AWS.”
Callum is fully booked up
Caveat is more cloud networking – very good at Azure is good – can be broad
Mandatory security clearance – active is highly preferred
Examples of migrating to and from cloud – automation behind the scene
Ideally on prem person that has picked up cloud skills
Juniper mist specialist maybe – but they’d need to go on a bootcamp
Gaps on automation – not expecting to be wizards – no deploy via code (hey i have a juniper environment)
Used to working in a small company and cracking on – might not be loads of cloud work so used to cracking on
CCNP - bridge into
NHS and a Defence company
£250,000 for Oracle cloud specifically – MOD customer
UK wide – but Manchester, Leeds be nice
Travel – workshops – callum has done 3 or 4 times
Technical Product Manager
6 Month Contract
Location: UK - Remote
Rate: £550 - £580 per day (Inside IR35)
Skills: Technical Product Management, Agile, User Stories, Backlog Management, Stakeholder Management, SaaS
We are looking to recruit a Technical Product Manager for a leading technology organisation. My client are building and enhancing a suite of digital products as part of a wider transformation programme.
This is an initial 6 month contract, fully remote.
This role will sit at the intersection of product and engineering, taking ownership of translating complex business requirements into clear, actionable user stories and managing product backlogs to support high-quality delivery. You will work closely with engineering teams to ensure solutions are scalable, technically sound and aligned to product roadmaps.
This is a hands-on role, requiring someone comfortable working closely with developers, participating in technical discussions and driving delivery through Agile practices.
Key responsibilities:
• Translate business requirements into detailed user stories with clear acceptance criteria
• Own and manage product backlogs, ensuring alignment to product roadmaps
• Work closely with engineering teams to ensure technical feasibility and quality of solutions
• Participate in Agile ceremonies including sprint planning, stand-ups and retrospectives
• Triage and resolve product issues, working closely with engineering teams
• Identify risks and proactively implement mitigation strategies
• Collaborate with cross-functional teams including engineering, design and commercial teams
• Use data and metrics to inform product decisions and drive continuous improvement
Key experience:
• Proven experience as a Technical Product Manager within a software or product-led environment
• Strong experience managing backlogs and writing high-quality user stories
• Technical background with the ability to engage in engineering and architectural discussions
• Experience working within Agile environments (Scrum or Kanban)
• Strong stakeholder management and communication skills
• Experience working with cloud-based technologies and SaaS products
• Hands-on approach with a focus on delivery and outcomes
This is a high-impact role requiring someone who can bridge the gap between business and engineering, driving product delivery in a fast-paced environment.
R2R
👉 Most “accountant-heavy”
- Likely qualified
- Strong technical accounting
- Group reporting / consolidation
- Global process ownership (R2R): End-to-end responsibility for record-to-report across multiple regions (UK, Oz, Singapore) — including close, consolidation, and financial reporting.
- Process design & standardisation: Define and implement a global R2R framework (not just system delivery) — driving consistency, controls, and reduced “days to close.”
- Technical accounting focus: Strong background in group reporting, consolidation, and IFRS/multi-GAAP environments, with regular interaction with auditors.
- Transformation + delivery: Senior stakeholder engagement to drive change across finance and business teams — hands-on “doer” who designs and implements improved processes within NetSuite.
- P2P: “Supplier spend & payments”
P2P
👉 More operational
- Procurement + AP background
- Less need for qualification
- Strong controls + process mindset
P2P – What to look for
- End-to-end Procure-to-Pay ownership: Experience across requisitioning, purchasing, invoice processing (AP), supplier management and payments — ideally in global, multi-entity environments.
- Process & controls focus: Strong understanding of internal controls (approval workflows, segregation of duties, payment controls) and audit/compliance requirements.
- Operational efficiency & KPIs: Track record improving invoice cycle times, first-time match rates, on-time payments and reducing aged payables / manual processing.
- Transformation & standardisation: Experience standardising P2P processes globally and driving automation (NetSuite / procurement systems / workflow tools).
P2P – What NOT to look for
- Pure accounting profiles (R2R): Statutory reporting / consolidation backgrounds with little exposure to AP or procurement processes.
- Revenue / billing profiles (OTC): Candidates focused on invoicing, collections or revenue operations rather than supplier spend.
- ERP-only consultants: People who implement systems but haven’t owned or redesigned P2P processes end-to-end.
- Procurement-only (no finance): Pure sourcing/procurement roles without understanding of AP, controls, and financial governance.