Job Description

Role:                   ICY Operations Analyst

Location:          Hybrid – Southampton and WFH (regular travel to Southampton office)

Salary:               £33,300 + on-call, (£38K including on-call allowance) + paid overtime often available and excellent Employer pension and a comprehensive range of Employee Benefits.

Key Skills:        Day shift pattern, (12 days in a 3-week period), monitoring IT systems for availability, MS server and desktop support skills, driving license essential for occasional IT kit delivery.

Why Apply:   This role joins a close-knit team providing an essential service keeping the datacentres and systems up and running and available to Users across a large public sector organisation. 

In addition to joining a great team of people there is great scope for career development in this UK Police Force.  Working in a large UK Police Force is a unique and rewarding career.  This is your chance to take on a fulfilling role that ultimately improves and supports the delivery of critical services to local communities.

The successful candidate will be able to demonstrate:

Essential:

• 2+ years’ experience in an IT systems support role, running checks on servers / (perhaps datacentres), both virtually and on-site.
• Local to Southampton and able to work on-site as required, (as this may vary shift to shift)
• MS technical awareness, 365, azure, servers, desktop etc.
• Strong communication skills
• Previous experience of systems availability monitoring and working with a monitoring tool would be ideal
• Strong and confident problem-solving skills and decision-making skills
• Full UK driving license

** You will need to be able to demonstrate that you have lived and worked in the UK for the last 5 years in order to meet the security vetting required for this role **