Job Description
Role: Customer Service Account Manager
Location: Amersham - with hybrid working available post initial training period
Salary: Up to £28,000 DOE + Benefits
My client, a leading provider of services within the Healthcare sector require a Customer Account Manager/Administrator to be the main point of contact for a number of Healthcare Customers. Working within the businesses Healthcare Medical Billing Division you will be the main point of contact for a number of client accounts.
If you have good numerical skills / finance experience, have experience of high volume transactions and have a sharp eye for detail, and an excellent telephone manner this role could be for you.
Duties:
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Create billing, allocate payments, allocate incoming payments, manage aged debt, reconciliation and reporting
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Provide excellent support, ensuring all clients (Doctors and Consultants) receive a high level of care via phone and email
The ideal candidate will possess:
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Strong Numerical skills
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Experience dealing with high volumes of Transactions, ideally in Finance
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Good all round IT skills including MS Office
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Excellent Organisational skills
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Experience of working in a busy office
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Excellent Attention to detail
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Numerate and literate
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Excellent telephone manner
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Desire to progress
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Positive ‘can do’ approach