Job title: Account Manager
Location: Amersham

Permanent

As an Account Manager within our Billing team, you’ll act as a trusted partner to a portfolio of healthcare clients, managing their complete revenue cycle from billing to payment.

You’ll combine relationship management, commercial insight, and operational precision to ensure our clients’ financial performance is optimised and their patients’ billing experience is seamless.

This is an ideal opportunity for someone who thrives in a client-focused, fast-paced environment, and enjoys turning data and process insight into tangible business results.

What You’ll Be Doing

• Act as the dedicated point of contact for a portfolio of healthcare practitioners.
• Manage the full revenue cycle, ensuring timely and accurate billing and collections.
• Build long-term client relationships and provide regular insight on financial performance.
• Identify opportunities to maximise revenue and streamline billing processes.
• Support clients in navigating billing systems and ensuring compliance.
• Collaborate closely with internal teams to deliver efficient, high-quality service.
• Carry out administrative and operational tasks to support business goals.

What We’re Looking For

• Experience in account management, client services, or billing — ideally within a fast-paced or target-driven environment.
• Strong communication and stakeholder management skills with the ability to build trust and influence effectively.
• Excellent attention to detail and accuracy in managing data and financial information.
• Resilient, adaptable, and capable of prioritising and problem-solving under pressure.
• A team-oriented mindset and a proactive approach to achieving results.

Solution Architect
4 Month Contract
Location: Home / Andover (2 days a week onsite)
Rate: £750 - £800 (Outside IR35)

We are looking to recruit a Solution Architect for a leading technology consultancy to support a major Army digital transformation programme. You will play a critical part in shaping, defining and delivering modern, secure and scalable technology solutions across the Army’s digital ecosystem.

Working within a multi-disciplinary Defence team, you’ll help define and implement solution architectures that modernise legacy systems, establish new digital standards, and ensure systems are interoperable, resilient, and aligned with strategic objectives.

The ideal candidate will bring strong Defence or Army experience — particularly an understanding of command, intelligence, and operational systems — combined with the technical expertise to design solutions that drive real operational advantage.

This is a hybrid role and you will be required to work 2 days a week onsite in Andover. Valid SC clearance is essential, and previous MOD / Army experience is highly desirable.

Key Responsibilities

• Lead the definition, design, and delivery of complex, secure solution architectures within the Army transformation programme.
• Translate business and user needs into integrated, scalable, and sustainable technology solutions.
• Guide the modernisation and migration of legacy services, ensuring reuse, performance and compliance with digital standards.
• Collaborate with technical, data, and business colleagues to ensure architecture is embedded throughout the delivery lifecycle.
• Identify and evaluate alternative designs, balancing trade-offs in cost, performance, and scalability.
• Produce and communicate high-level artefacts to guide design and development teams.
• Champion architectural principles, patterns, and lifecycle best practices.
• Provide technical leadership, mentoring and architectural guidance to delivery teams.
• Support pre-sales and bid activity, contributing to solution design, estimation and planning.
• Ensure adherence to corporate, industry and Defence standards and frameworks.

Skills & Experience Required

• Proven experience as a Solution Architect on large-scale, complex transformation programmes.
• Strong Army or Defence background, ideally with knowledge of command, control, and intelligence systems.
• Deep understanding of architecture frameworks, design standards and methodologies.
• Experience with secure software development lifecycles, OWASP, GDPR, and NCSC Cloud Security Principles.
• Demonstrated ability to design and deliver secure, integrated solutions in sensitive or classified environments.
• Strong stakeholder engagement and communication skills, with the ability to influence at all levels.
• Experience leading or contributing to multi-disciplinary delivery teams.
• Highly organised, adaptable and delivery-focused.

Business Architect
4 Month Contract
Location: Home / Andover
Rate: £750 - £800 per day (Outside IR35)

We are looking to recruit an SC Cleared Business Architect for a leading technology consultancy on an initial 4 month contract. The Business Architect will support a major transformation programme.

This role is focused on shaping and delivering business architecture that underpins the client’s future operating model, ensuring strategy, processes and capabilities are fully aligned to achieve mission objectives.

You’ll play a pivotal role in developing a clear and coherent view of the customers enterprise landscape — helping to define how strategic intent is translated into effective, integrated solutions.

This is a hybrid role and you will be required to work 2 days a week onsite in Andover. Valid SC clearance is essential, and previous MOD / Army experience is highly desirable.

Key Responsibilities

• Lead and contribute to Army transformation work from a business architecture perspective.
• Apply recognised architecture frameworks, principles and techniques to develop clear, actionable designs.
• Simplify complex organisational challenges into structured, strategic models and recommendations.
• Advise senior Army stakeholders on the implementation of strategy and transformation initiatives.
• Define and maintain business principles, standards, patterns, policies, roadmaps and vision statements.
• Develop and communicate enterprise-level views to support Army decision-making and capability planning.
• Provide specialist advice and thought leadership based on deep business architecture experience.
• Support pre-sales and proposal activities related to Defence and Army programmes.
• Collaborate closely with technical, operational and programme delivery teams to ensure end-to-end coherence.

Skills & Experience Required

• Proven experience as a Business Architect within Defence or Army programmes.
• Strong familiarity with enterprise architecture frameworks such as TOGAF, Zachman, or BizBOK.
• TOGAF certified, with practical experience applying the framework in live environments.
• Hands-on experience with modelling tools such as Sparx EA or Bizzdesign.
• Excellent communication and stakeholder engagement skills, with the ability to influence senior Defence personnel.
• Analytical and strategic mindset, able to translate business complexity into actionable insight.
• Highly organised, self-motivated and delivery-focused.

Cloud Engineer
Permanent
Location: UK – Remote
Salary: £45,000 - £55,000 (+ on call)

Skills: Azure, AWS, Windows Server, Terraform (desirable), SC & NPPV3 Clearance

We’re looking to recruit an SC & NPPV3 Cleared Cloud Engineer to join a leading technology consultancy. This is a hands-on role supporting a range of cloud and infrastructure services across Azure and AWS environments. You’ll work with modern technologies, gain exposure to enterprise-scale systems, and collaborate closely with senior engineers in a supportive, secure setting.

This is a fully remote role with minimal travel. Due to the nature of the projects, valid SC & NPPV3 Clearance is essential.

What You’ll Be Doing

• Supporting cloud and infrastructure services across Azure, AWS, and on-prem environments.
• Resolving incidents and service requests escalated from the Service Desk.
• Collaborating with engineers and project teams to maintain secure, resilient, and compliant systems.
• Monitoring system performance and ensuring adherence to SLAs.
• Updating and maintaining support documentation and technical runbooks.
• Assisting with the transition of new systems from project delivery into BAU.
• Occasionally helping with physical infrastructure tasks (e.g. hardware swaps).

Desired Skills & Experience

• Experience with Microsoft Azure (particularly IaaS, Entra ID / Azure AD) and exposure to AWS environments.
• Hands-on experience with Windows Server (2012 R2 – 2022).
• Strong understanding of Active Directory, DNS, DHCP, and Group Policy.
• Familiarity with Office 365 administration and setup.
• Basic knowledge of virtualisation platforms (VMware, Hyper-V).
• Interest in or experience with Terraform or other Infrastructure-as-Code tools.
• Some scripting experience (e.g. PowerShell, Bash, or Python) beneficial.
• Active SC & NPPV3 Clearance (essential).

2 roles to fill.

For main Group fo Civica - Central Data Team

Looking at Finance and Sales data

Ideally someone who has produced Power BI reports for sales leagues , conversions data etc,

SC not needed.

Start ASAP

Home based - / London occassionally (mainly remote)

Great comms needed.

£500 -550/day - roles will be SFIA level 3 or 4, Inside IR35

Power BI, Power Query, DAX, SQL, + sales or finance data. 

Send best 3.  Perhaps best if they have

Good lengthy contracts, perhaps with MSP type business - not jumpy. 

(Bit like the Metryx role candidates)

• £800 outside IR35
• 5 / 6
• Tee Patel – will do the first interview, then James Allam
• Good solutions architect – not SABSA
• Likely 6 months
• Their role but confirming tasks
• 2 days a week in Andover
• Sparx is critical – MOD experience is critical

Automation Tester
6 Month Contract
Location: Home / Newport Pagnell (2 days a week onsite)
Rate: £300 per day (Inside IR35)

We’re looking to recruit an Automation Tester on an initial 6 month contract for a leading organisation based in Newport Pagnell. You’ll work closely with Developers, Business Analysts, Project Managers and End Users to ensure the delivery of high-quality, reliable software systems.

This is a hands-on role where you’ll take ownership of automated and manual testing activities, ensuring quality across web applications and performance-critical systems.

This is a hybrid role and you will be required to work 2 days a week onsite in Newport Pagnell.

Key Responsibilities

• Develop and execute automated and manual test scripts across a range of interactive, data-driven websites.
• Gather requirements, create detailed test plans and ensure compliance with defined standards and UAT/ISO processes.
• Conduct performance, stress and load testing using tools such as JMeter.
• Contribute to continuous integration and delivery pipelines using Git and CI tools.
• Create and maintain high-quality test documentation throughout the test lifecycle.
• Collaborate closely with developers to identify, report and resolve issues quickly and efficiently.
• Follow recognised web standards for security, resilience and performance.

Key Skills & Experience

• 5+ years’ experience in systems testing (manual and automation).
• 2+ years’ experience in performance, stress and load testing (using JMeter or similar).
• Strong automation experience using Java / JavaScript with Selenium or Webdriver.IO.
• Experience with Cucumber BDD frameworks.
• Good SQL skills, including creating and managing tables.
• Experience testing interactive, data-driven websites.
• Familiarity with Azure DevOps for project and test management.
• Excellent communication skills and a strong team player.

Client Account Manager

Permanent/Full time

Location: Newport Pagnell (2 days in the office)

Salary: £28,000 - £35,000

Objectives of Role: 

• Delivering client projects to a high standard, and contributing to the revenue and profit for the company
• Ensuring client retention and satisfaction. 
• Managing the financial aspects of client jobs. Working with Commercial Accountants in the Finance Department to ensure jobs are set up correctly and budgets, cost and time allocations are monitored and correct.  Ensure budgets are up to date, check redemption reports, and ensure invoices are raised within agreed timescales. 
• Within existing accounts, to work with the Client Success Lead (CSL) to upsell current projects, cross-sell our services and identify new opportunities, to maximise revenue and profit per client.

Responsibilities:

• To play the lead role in the delivery of client projects, including client liaison, management of internal resource departments and management of external suppliers.
• Ensure all technical documentation is written to ensure all client requirements are considered, documented and are clear to the delivery team.
• Lead briefing meetings with the Business System Analyst and (where required) developers.
• To be the escalation point of contact for all participant queries via phone and email.
• To manage the delivery of the programme communication plans.
• Responsible for developing, maintaining, and keeping up to date all programme websites via a content management tool.
• Overall responsibility for programme and client data by defining what data is required, in what format and the frequency the data is required. Also determining how the data can be imported / integrated into the programme’s system.
• From a systems perspective be responsible for creating, updating, and maintaining promotions within a database.
• Creating the design briefs and then briefing the internal creative department.
• Manage all technical project briefs with the Business Systems Analysts to ensure client requirements are considered, documented and clear to the delivery team and carry out User Acceptance Testing once development is completed. .
• To set up and lead client meetings (where appropriate), creating agendas, PowerPoint presentations (where required), communicating, creating, and following up on contact reports within agreed timescales.
• To manage all financial aspects of client projects, including using the in-house financial system, working with commercial accountants to set up jobs and budgets, monitor cost and time allocations, keep budgets up-to-date, issue invoices within agreed timescales, close jobs and set up purchase order trackers.
• To project manage client jobs, including taking responsibility for timelines, reporting, management of client and participant communication including contact reports, status reports and maintaining electronic and paper (if applicable) files. To work with your CSL to actively identify new business opportunities within existing accounts and upsell existing projects and to play a lead part in the account development plan for each client.
• To contribute towards a team GP target by ensuring timesheets and budgets are kept up to date and all work is quoted and approved by the client before commencement and by creating efficiencies and best practice ways of working
• To act as line manager to Client Account Executives (if applicable).

Person Specification:

• Significant client service experience in an agency environment or significant client-side experience in similar role.
• Significant project management experience, including responsibility for meeting deadlines, reporting on progress, leading project teams.
• Previous financial responsibility, with evidence of managing costs or monitoring budgets.
• Excellent interpersonal skills, able to build positive relationships at all levels and with all types of people.
• Excellent communication skills – verbal, written, presentational – with clarity of expression.
• Commercial outlook.
• Experience of working with Microsoft Office applications (Word, Excel, PowerPoint
• Passion for quality.
• Credibility in front of clients.
• Excellent time management and task management skills.
• Significant subject matter experience.
• Experience in the Performance Improvement arena.
• Experience in working with technology and systems i.e., websites.
• Experience in working with data.

Overview: Integration Architect (AtkinsRéalis via Civica – Defence Support Programme)

This role sits within the Defence Support Solution Integration Authority (SIA) — a new organisation set up by the MOD’s Defence Support CIO to make sure that all the new digital systems being developed for Defence Support fit together properly.

AtkinsRéalis is leading this SIA team, and Civica is providing specialist consultants (like this Integration Architect) to deliver the work.

So the Integration Architect will effectively work day-to-day within the AtkinsRéalis team, reporting into the SIA on behalf of Civica.

Purpose of the role

The MOD’s Business Modernisation for Support (BMfS) programme is introducing new digital services (for logistics, maintenance, engineering support, etc.).
This role makes sure those new digital services are designed to integrate seamlessly into the wider Defence Support Environment (DSE) — the MOD’s existing network of digital systems, data flows, and standards.

In other words, you’re not designing the systems themselves, but defining how they connect, interact, and comply with MOD integration standards.

Key responsibilities (in plain English)

• Define a high-level integration architecture for Defence Support — mapping out how all digital services should link together across the MOD environment.

• Set out standards, templates, and rules for integration (covering areas like security, access, monitoring, data exchange, etc.).

• Identify gaps or overlaps between existing architectures (e.g. BMfS and CIO blueprints).

• Work with multiple stakeholders — MOD CIO office, Defence Digital, DE&S, and industry suppliers — to agree and refine the integration approach.

• Document findings and recommendations that will guide future MOD integration work.

• Present and gain buy-in from senior stakeholders across Defence.

What kind of experience they want

They’re looking for someone who has:

• Strong Integration Architecture background – understands enterprise-level integration models, frameworks, and reference architectures.

• Defence or complex government environment experience – ideally knows how logistics, engineering, or support systems fit into Defence.

• Knowledge of MOD digital landscape – especially the “Digital Backbone”, cloud services, networks, IDAM, cyber, etc.

• Comfortable defining policies and standards rather than designing specific systems.

• Strong stakeholder and consulting skills – able to engage confidently with senior MOD and industry stakeholders.

• SC clearance is essential.

• Business change or transformation experience is a bonus.

How you might pitch it to a candidate

“This is a strategic integration role sitting at the top level of Defence Support transformation. You’ll be defining how new digital services will connect across the MOD’s digital environment — setting the standards, frameworks, and logical architecture that future systems will follow. It’s not hands-on design or coding — it’s high-level architecture, coordination, and assurance, working across AtkinsRéalis, Defence Digital, and MOD stakeholders.”

Administration Assistant
Leamington Spa
2-3 Month Temp Contract (Immediate Start)

Our client, a leading regional Legal practice, are currently recruiting for an Administration Assistant to join their Debt Recovery Department in Leamington Spa. You will be part of a fast-paced team which has an unrivalled reputation for client focused hard work and successes.

The role of Administration Assistant is to provide administrative support services to the Debt Recovery department both verbally and in writing, dealing with a variety of administration tasks in a professional and efficient way, ensuring premium customer service is delivered at all times within agreed timescales. 

Who are we looking for?

We are looking for an enthusiastic and professional individual, who will be able to work in a fast-paced fluid environment; we are specifically looking for someone with:

• Previous administration experience
• Excellent communication skills at all levels, both written and verbal
• Ability to liaise professionally both internally and externally via telephone, email, face to face or letter
• Experience of investigating queries
• Excellent organisation and time management skills
• Able to prioritise a workload and work well under pressure
• Flexible and proactive
• Good attention to detail and task driven
• Good computer literacy
  
  

Key duties and responsibilities:

• Dealing with a variety of administrative tasks such as letters/faxes/emails from customers, third parties and debt management companies
• Assess and resolve administrative enquiries or requests primarily in writing by electronic channels, ensuring that the customer requests/enquires are resolved at the first point of contact unless specialist knowledge or investigation is needed
• Accurately maintaining company systems, ensuring actions taken relating to any customer enquiry are logged and followed up within agreed SLA’s
• Opening daily post and distribute post to Collections and Litigation teams
• Ensuring that every customer receives a positive customer experience on every contact
• Accountable for using sound judgement and taking decisions within established procedures
  
  

How to apply
Please click on 'Apply' and submit your CV.