Travel & Guest Services Manager - Events Industry
12 months Fixed Term Contract
Location: Home / Milton Keynes
Salary: £40,000-46,000 plus Benefits

My client a leading global provder of coroprate Events require a Travel & Guest Services Manager to own delivery of delegate registration services and flights through Guest Management Services and Group Aviation Management teams ensuring they deliver to a high standard, focusing on resourcing and key account management. You will develop both teams and support them through management, leadership, training and coaching, and collaborating with project planning and delivery teams.

What you’ll be doing:

• Management and monitoring of Guest Management Services and Group Aviation Management workload and resource, providing solutions through accurate planning and productivity
• Ensure quality of output from GMS & GAM associates, in line with agreed internal SLAs
• Ensure delegate registration is provided efficiently, productively and proactively
• Conform with company procedures in all aspects of GMS & GAM
• Liaise with the planning and delivery teams, Business Development Directors, Clients and other BI WORLDWIDE associates in a professional and timely manner
• To be familiar with and support the account strategy of projects
• Always maximise time efficiency and profitability
• Attend and actively participate in meetings, where required
• Develop and implement training / coaching plans with the team members as and when required

What we’re looking for:

• Substantial experience within a similar role with strong background in delegate management, project resourcing and people development
• Proven experience of providing a high level of customer service within a fast-paced and pressurized environment
• Database management (experience of using Stova, Cvent, Crowd Comms or another delegate management platform) including producing reports
• Experience in creating websites (primarily within a registration system) would be advantageous however not essential
• App Management (experience of using SpotMe or other app platforms) would be advantageous however not essential
• Understanding of Amadeus Selling Platform (advantageous but not essential) and knowledge of group aviation process
• Proven ability to manage and interrogate large volumes of complex data
• Demonstrate client management skills
• Formal line management skills and experience
• Excellent attention to detail
• Intermediary or advanced level knowledge of Excel
• Previous experience of working to tight timescales in a fast-paced environment, with proven ability to manage and prioritise a busy and demanding workload

Oxford or Hampshire | Hybrid
Circa £65,365 per annum + benefits
Permanent | Full time (flexible)

We’re looking for a highly skilled Senior Information Assurance & Risk Specialist  to help shape secure, modern digital services in a complex highly secure environment. This is a senior technical role where you’ll lead through expertise, coaching and collaboration—not line management.

You’ll apply your strong technical background to assess security controls, guide secure-by-design decisions and support the organisation in managing risk across both established and emerging technologies. From cloud and Microsoft platforms to AI, LLMs and facial recognition, you’ll bring clarity, rigour and practical insight to ensure decisions are safe, proportionate and evidence-based.

You’ll lead SyAP assessments, produce high-quality assurance evidence and help align policies and standards with national expectations. You’ll also uplift colleagues through mentoring, translating complex concepts into plain language and supporting a maturing IA function.

What you’ll bring

• Strong technical security background (cloud, MS stack, architecture, modern tech risks)
• Applied IA experience: NIST, security controls, risk assessment
• Ability to coach others and communicate clearly with non-technical stakeholders
• Experience in a regulated environment (policing, HMG, MoD or similar)
• Collaborative, proactive approach with high integrity

• Act as a visible advocate for high standards of information assurance.

Relevant professional qualifications (e.g. CISSP, CISMP, Information Security certifications) are also preferred. A full UK driving licence is essential due to travel and operational flexibility requirements.

The Package

• 30 days annual leave plus bank holidays
• Hybrid and flexible working arrangements
• Career development pathways and continuous professional learning
• A wide range of wellbeing support services and staff networks
• Lifestyle and discount schemes
• Local Government Pension Scheme

Vetting and eligibility

All roles require government level vetting. This includes checks on identity, criminal records, financial history and relevant associations. You will need five years of continuous UK residency to enable the necessary background checks to be completed.

If you’re motivated by purposeful work and want to influence how emerging technologies are secured, we’d love to hear from you.

1. Describe a KIM strategy you led for a public sector or Defence client—targets, metrics, and outcomes.

2. How did you design and govern taxonomy/metadata and measure search/findability improvements?

3. Which platforms (e.g., M365/Purview, EDRM, search) did you use and why?

4. What was your adoption approach and how did you evidence behaviour change?

5. What risks or constraints (including security/classification) arose and how did you mitigate them?

screening questions:

1. Describe a data management strategy you led—targets, metrics, and outcomes achieved.

2. How did you design and govern data quality, metadata, and lineage—what KPIs improved?

3. Which platforms/tools (e.g., Purview, Collibra, Azure/Synapse/Fabric, MDM solutions) have you used and why?

4. What was your change & adoption approach and how did you evidence behaviour change?

5. What risks or constraints (including security/classification) arose and how did you mitigate them?

6. Outline your project governance approach (planning, RAID, stage gates, reporting) and an example of issue recovery.

Trinitatum are a London–based test automation consultancy and software provider. Here's a clear summary:

What they do: Specialise in test automation for energy and financial trading & risk management platforms (like Openlink Endur/Findur, Allegro, etc.) 

Background: Founded in 2013, built on two decades of experience. Their in-house tool—Triangle—enhances automated testing efficiency for clients in energy, commodities, and capital markets 

Support & backing: In March 2025, received significant investment from Literacy Capital to fuel global growth and expand leadership under a new executive team including CEO Chris Jones and non‑exec chair Jeff Hewitt 

They are a private limited firm located at St Cross Street, London, specialising in deep domain knowledge and technical expertise for trading system testing 

Location: Corsham
Clearance: Valid SC and NPPV3 required
Hours: Monday–Friday, 9 - 5 

We’re seeking a dependable Data Centre Support Engineer to support a broad client base across secure environments. You’ll work hands-on with hardware, cabling and monitoring tools to maintain resilient, well-managed data centre operations while ensuring all activity is accurately recorded and progressed within agreed service levels.

The role

You’ll be involved in day-to-day installation, maintenance and remote-hands tasks, ensuring equipment is deployed correctly, faults are addressed promptly and environments remain safe, clean and compliant. You will work closely with internal teams, third-party providers and visiting clients, often acting as their on-site presence in the data centre. The role also includes participation in a 24/7/365 on-call rota for out-of-hours activities.

Key responsibilities

• Install, patch and decommission server, network and storage hardware, ensuring accurate documentation and ticket updates.
• Carry out copper and fibre cabling tasks and support fault diagnosis and resolution.
• Complete routine operational checks across network, firewall and system alerts.
• Perform remote-hands duties, including component swaps, testing and power cycling.
• Host and escort client visitors, providing a professional and controlled access experience.
• Maintain adherence to ISO and ITIL standards and uphold data centre housekeeping.

Skills and experience

You’ll bring technical competence suited to a busy data centre environment, with the professionalism and reliability needed to represent clients on site. Specifically, we’re looking for:

• Current and valid SC and NPPV3 clearance
• Experience in a similar data centre or hands-on infrastructure support role, including hardware installation, cabling and basic fault resolution.
• Ability to follow procedures accurately, maintain detailed records and work confidently within ISO-aligned and ITIL-based processes.
• Strong communication skills for liaising with clients, third-party providers and internal teams.
• A calm, methodical approach under pressure, particularly when responding to incidents or out-of-hours activity.
• Well-organised, self-motivated and capable of working independently within secure, high-integrity environments.
• Full UK driving licence and access to your own vehicle.

Please apply at your earliest convenience.

Location: Hampshire
Clearance: Valid SC and NPPV3 required
Hours: Monday–Friday, varied shifts between 06:00 and 23:00 + participation in the on-call rota

We’re seeking a dependable Data Centre Support Engineer to support a broad client base across secure environments. You’ll work hands-on with hardware, cabling and monitoring tools to maintain resilient, well-managed data centre operations while ensuring all activity is accurately recorded and progressed within agreed service levels.

The role

You’ll be involved in day-to-day installation, maintenance and remote-hands tasks, ensuring equipment is deployed correctly, faults are addressed promptly and environments remain safe, clean and compliant. You will work closely with internal teams, third-party providers and visiting clients, often acting as their on-site presence in the data centre. The role also includes participation in a 24/7/365 on-call rota for out-of-hours activities.

Key responsibilities

• Install, patch and decommission server, network and storage hardware, ensuring accurate documentation and ticket updates.
• Carry out copper and fibre cabling tasks and support fault diagnosis and resolution.
• Complete routine operational checks across network, firewall and system alerts.
• Perform remote-hands duties, including component swaps, testing and power cycling.
• Host and escort client visitors, providing a professional and controlled access experience.
• Maintain adherence to ISO and ITIL standards and uphold data centre housekeeping.

Skills and experience

You’ll bring technical competence suited to a busy data centre environment, with the professionalism and reliability needed to represent clients on site. Specifically, we’re looking for:

• Current and valid SC and NPPV3 clearance
• Experience in a similar data centre or hands-on infrastructure support role, including hardware installation, cabling and basic fault resolution.
• Ability to follow procedures accurately, maintain detailed records and work confidently within ISO-aligned and ITIL-based processes.
• Strong communication skills for liaising with clients, third-party providers and internal teams.
• A calm, methodical approach under pressure, particularly when responding to incidents or out-of-hours activity.
• Well-organised, self-motivated and capable of working independently within secure, high-integrity environments.
• Full UK driving licence and access to your own vehicle.

Please apply at your earliest convenience.