Job Description

Location: Hampshire
Clearance: Valid SC and NPPV3 required
Hours: Monday–Friday, varied shifts between 06:00 and 23:00 + participation in the on-call rota

We’re seeking a dependable Data Centre Support Engineer to support a broad client base across secure environments. You’ll work hands-on with hardware, cabling and monitoring tools to maintain resilient, well-managed data centre operations while ensuring all activity is accurately recorded and progressed within agreed service levels.

The role

You’ll be involved in day-to-day installation, maintenance and remote-hands tasks, ensuring equipment is deployed correctly, faults are addressed promptly and environments remain safe, clean and compliant. You will work closely with internal teams, third-party providers and visiting clients, often acting as their on-site presence in the data centre. The role also includes participation in a 24/7/365 on-call rota for out-of-hours activities.

Key responsibilities

• Install, patch and decommission server, network and storage hardware, ensuring accurate documentation and ticket updates.
• Carry out copper and fibre cabling tasks and support fault diagnosis and resolution.
• Complete routine operational checks across network, firewall and system alerts.
• Perform remote-hands duties, including component swaps, testing and power cycling.
• Host and escort client visitors, providing a professional and controlled access experience.
• Maintain adherence to ISO and ITIL standards and uphold data centre housekeeping.

Skills and experience

You’ll bring technical competence suited to a busy data centre environment, with the professionalism and reliability needed to represent clients on site. Specifically, we’re looking for:

• Current and valid SC and NPPV3 clearance
• Experience in a similar data centre or hands-on infrastructure support role, including hardware installation, cabling and basic fault resolution.
• Ability to follow procedures accurately, maintain detailed records and work confidently within ISO-aligned and ITIL-based processes.
• Strong communication skills for liaising with clients, third-party providers and internal teams.
• A calm, methodical approach under pressure, particularly when responding to incidents or out-of-hours activity.
• Well-organised, self-motivated and capable of working independently within secure, high-integrity environments.
• Full UK driving licence and access to your own vehicle.

Please apply at your earliest convenience.