In plain English, they want someone to help SmartCo turn AI into a proper consulting service they can sell and deliver to clients.

Day to day, that person would probably do four things:

• Talk to clients about where AI could genuinely help their business.
• Turn those ideas into a sensible project, proposal or pilot.
• Use modern AI tools to build a quick demo or proof of concept.
• Help SmartCo package that work into repeatable services they can sell again.

So they are not looking for a pure AI engineer, and not really a strategy-only consultant either.

They want someone in the middle who can say:

“Here is the business problem, here is how AI could solve part of it, here is a quick prototype, and here is how we would turn it into a proper client engagement.”

Internally, they would also help SmartCo use AI better in its own consulting work, such as creating reports, speeding up analysis, improving proposals and automating parts of delivery.

The slightly cynical version is: they want someone who can help them win AI work, make the first version of it, and then help the delivery team make it real.

• Devops cand is leaving at the end of the month
• More infra architect – but more technical
• Still hands on – cloud implementation, but foot in solution architect role
• Key is hands on building of a cloud – need design and hands on
• Shawn is pure design – design
• Azure & AWS – focus on AWS
• Talking to Dave – Technical Director –
• Ideally to move from tech hands on into an architect – more junior end
• Carlisle and Exeter – beyond 2 hours – within 1 hour
• Ansible and Terraform
• Red hat extensive
• Openshift cluster
• Good if some understanding of automation
• Quite customer facing – working with Shawn – and build out architecute frameworks
• 1 / 2 projects
• Some internal work – test and development environments
• Common spaces that
• Person leaving on £68k – wants to give us a guide
• 2pm weds

MACS is a specialist IT consultancy providing professional services around enterprise IBM platforms, including infrastructure, asset management and facilities-management solutions. They support customers with solution design, implementation, integration, upgrades and ongoing technical delivery across cloud and hybrid environments.

• IBM Maximo Application Suite – enterprise asset management and maintenance.
• IBM TRIRIGA – facilities, workplace and real-estate management.
• IBM Control Desk, now generally positioned as Maximo IT – IT service and IT asset management.
• IBM Envizi – sustainability and environmental data management.

It’s a client-facing Cloud Platform Consultant role, combining solution design and architecture with hands-on delivery across cloud, hybrid and infrastructure projects. You’d work on secure customer environments, supporting the infrastructure behind enterprise IBM platforms such as Maximo and TRIRIGA, with a strong focus on AWS, Terraform, Ansible, Linux and container technologies.

Core technologies

The strongest technical areas are:

• AWS — especially VPCs, IAM, EC2, networking, monitoring, resilience and secure infrastructure design. - have you designed and built and AWS environment?
• Azure — useful, but AWS sounds like the preference rather than both being mandatory.
• Linux, ideally Red Hat.
• OpenShift and Kubernetes — cluster build, configuration and troubleshooting. - have you built and configured? or mainly deployed applications?
• Terraform — creating modules and provisioning environments, not just running existing code. - created from scratch
• Ansible — building roles/playbooks and automating server or platform configuration. - what have you configured?
• Hybrid infrastructure — connecting cloud to on-premise environments.
• Security and networking — IAM, VPNs, DNS, certificates, encryption, hardening, firewalls and zero-trust principles.
• CI/CD and monitoring — Jenkins/GitLab and tools such as CloudWatch or Grafana.
• Architecture documentation including HLDs, LLDs, design decisions and operational handover material.

MACS mainly works with asset-intensive organisations—businesses and public bodies with large estates, equipment fleets, infrastructure or facilities to manage.

Their main markets are:

• Government and defence, including work with the Defence Infrastructure Organisation
• Facilities management and property/estates
• Manufacturing
• Transport
• Utilities
• Oil and gas
• Healthcare
• Life sciences

The common thread is organisations using platforms such as IBM Maximo and TRIRIGA to manage physical assets, maintenance, facilities, property and operational infrastructure

• Devops cand is leaving at the end of the month
• More infra architect – but more technical
• Still hands on – cloud implementation, but foot in solution architect role
• Key is hands on building of a cloud – need design and hands on
• Shawn is pure design – design
• Azure & AWS – focus on AWS
• Talking to Dave – Technical Director –
• Ideally to move from tech hands on into an architect – more junior end
• Carlisle and Exeter – beyond 2 hours – within 1 hour
• Ansible and Terraform
• Red hat extensive
• Openshift cluster
• Good if some understanding of automation
• Quite customer facing – working with Shawn – and build out architecute frameworks
• 1 / 2 projects
• Some internal work – test and development environments
• Common spaces that
• Person leaving on £68k – wants to give us a guide
• 2pm weds

MACS is a specialist IT consultancy providing professional services around enterprise IBM platforms, including infrastructure, asset management and facilities-management solutions. They support customers with solution design, implementation, integration, upgrades and ongoing technical delivery across cloud and hybrid environments.

• IBM Maximo Application Suite – enterprise asset management and maintenance.
• IBM TRIRIGA – facilities, workplace and real-estate management.
• IBM Control Desk, now generally positioned as Maximo IT – IT service and IT asset management.
• IBM Envizi – sustainability and environmental data management.

It’s a client-facing Cloud Platform Consultant role, combining solution design and architecture with hands-on delivery across cloud, hybrid and infrastructure projects. You’d work on secure customer environments, supporting the infrastructure behind enterprise IBM platforms such as Maximo and TRIRIGA, with a strong focus on AWS, Terraform, Ansible, Linux and container technologies.

Core technologies

The strongest technical areas are:

• AWS — especially VPCs, IAM, EC2, networking, monitoring, resilience and secure infrastructure design. - have you designed and built and AWS environment?
• Azure — useful, but AWS sounds like the preference rather than both being mandatory.
• Linux, ideally Red Hat.
• OpenShift and Kubernetes — cluster build, configuration and troubleshooting. - have you built and configured? or mainly deployed applications?
• Terraform — creating modules and provisioning environments, not just running existing code. - created from scratch
• Ansible — building roles/playbooks and automating server or platform configuration. - what have you configured?
• Hybrid infrastructure — connecting cloud to on-premise environments.
• Security and networking — IAM, VPNs, DNS, certificates, encryption, hardening, firewalls and zero-trust principles.
• CI/CD and monitoring — Jenkins/GitLab and tools such as CloudWatch or Grafana.
• Architecture documentation including HLDs, LLDs, design decisions and operational handover material.

MACS mainly works with asset-intensive organisations—businesses and public bodies with large estates, equipment fleets, infrastructure or facilities to manage.

Their main markets are:

• Government and defence, including work with the Defence Infrastructure Organisation
• Facilities management and property/estates
• Manufacturing
• Transport
• Utilities
• Oil and gas
• Healthcare
• Life sciences

The common thread is organisations using platforms such as IBM Maximo and TRIRIGA to manage physical assets, maintenance, facilities, property and operational infrastructure

CV link - Job Openings 

Fixed Term Contract - 9-12 months

Hybrid- 3 days a week in the office

Locations: Either Birmingham, Manchester, Newcastle, Leeds, Sheffield, Blackpool

The successful candidate will support the delivery of the Data Ownership Model (DOM) as an enabler of our Data Strategy 2030 ambitions. The work spans design through to delivery, embedding Data Ownership enterprise-wide across business areas, policy and digital and transformation programmes. Key activities include:

- Support identification and onboarding of Data ownership roles

 - Delivering conceptual data model workshops

- Applying data ownership across the data lifecycle and decision making

- Supporting the Data governance knowledge hub as the central access point for governance guidance.

- Enabling engagement between central data management capabilities (hub) and business areas (spokes)

The role will work as part of a multi-disciplinary team supporting delivery and continuous improvement of Data Ownership.

Experience delivering data governance or data ownership/stewardship models.

 - Strong understanding of data lifecycle

- Strategic and operational delivery capability

- Experience translating policy into practical delivery

- Experience working across multiple workstreams in complex environments. - Strong stakeholder engagement and communication skills

- Ability to support delivery of change and adoption.

Essential: Working extensively within Data Governance in a Central Government Department

This a 9-12 month fix term contract

Hybrid role (3 days in the office)

Locations: Either Birmingham, Sheffield, Leeds, Newcastle, Blackpool, Manchester

The successful candidate will support the delivery of the Data Ownership Model (DOM) as an enabler of our Data Strategy 2030 ambitions. The work spans design through to delivery, embedding Data Ownership enterprise-wide across business areas, policy and digital and transformation programmes. Key activities include:

- Support identification and onboarding of Data ownership roles

 - Delivering conceptual data model workshops

- Applying data ownership across the data lifecycle and decision making

- Supporting the Data governance knowledge hub as the central access point for governance guidance.

- Enabling engagement between central data management capabilities (hub) and business areas (spokes)

The role will work as part of a multi-disciplinary team supporting delivery and continuous improvement of Data Ownership.

Experience delivering data governance or data ownership/stewardship models.

 - Strong understanding of data lifecycle

- Strategic and operational delivery capability

- Experience translating policy into practical delivery

- Experience working across multiple workstreams in complex environments. - Strong stakeholder engagement and communication skills

- Ability to support delivery of change and adoption.

Essential: Working extensively within Data Governance in a Central Government Department

The successful candidate will play a key role in the delivery of the Data Ownership Model (DOM) as an enabler of our Data Strategy 2030 ambitions. The work spans design through to delivery, embedding Data Ownership enterprise-wide across business areas, policy and digital and transformation programmes. Working alongside other Data Managers, picking up line management responsibilities as required and reporting into the lead for Data Ownership.

Key activities include:

• Lead delivery of key components of the Data Ownership programme across multiple workstreams
• Translate governance strategy, policy and standards into scalable operating models and delivery approaches
• Drive identification, onboarding and enablement of data owners across the department.
• Lead engagement with business and digital teams to ensure ownership is applied consistently in delivery, decision making and service design
• Oversee delivery of Conceptual Data Model workshops and ensure outputs are translated into ownership, accountability and governance application
• Proven experience delivering data governance or data ownership/stewardship models at scale
• Strong Data Governance expertise and data management knowledge
• Strategic and operational delivery capability
• Experience influencing and engaging senior stakeholders
• Experience supporting organisational change and behaviour shift
• Analytical and problem-solving capability

Essential experience: Working as a Data Governance Lead within Central Government Departments

• SFIA level 3 – SC Cleared essential
• Strong on Azure
• Need to know Terraform
• Need the on prem

• Base salary: £45k - £55k (ideally £50k)
• Permanent hire
• Start Date: ASAP
• Clearance: SC Cleared - granted within 3 years is preferable but not confirmed
• RTW: Sole UK National
• Travel: Remote role - but as a consultancy, maybe some travel once a month to London max

• Most of England & Wales

Candidate screening questions:

1. How do you check the health of a domain controller from the command line?

Answer: run dcdiag

2. What command would you use to connect to your Azure tenant via powershell?

Answer: Connect-AzureAD, Connect-MsolService or Connect-AzAccount. There are other options, I more want to see their thought process and exposure to CLI commands in Azure

3. What is a NSG and why is it used in Azure?

Answer: It is used as a Access Control List (ACL) to define network rules

4. Why is SPF used in email?

Answer: It is used as a record to confirm authority of a domain sending email

5. Name a framework/process used to harden server operating systems

Answer: CIS Benchmarks

2 weeks on, 2 weeks off rota - will join after 3 month probation

get paid for being available, if get a call get overtime rate.

there is a 24/7 service desk who handle most things

As discussed after successful completion of your probation period you will join the on call rota that is 2 weeks on, 2 weeks off.

You are expected to be available for calls from 5:30pm – 8am.

The on call is limited and on average the team take 3 calls a year. You just need to be available in case of an issue.

The on call payment is worked out as follows:

Weekday: £45 per day

Weekend: £75 per day

Bank Holiday: £100 per day

Christmas Day: £200

This works out to an additional £9,750 (approx.)

• Lady who was head of service delivery in Oslo has resigned
• Service Delivery – combo of product service management – ongoing service
• But also managing the customer service team
• Going to now focus on customer service
• Customer Service Lead / Manager
• Location – ideally Oslo or otherwise the UK
• Need to travel to Oslo – Gatwick or Heathrow – anywhere else?
• 5 / 6 Oslo, 8/9 with outsourcer in Bulgaria
• Experience of B2B customer contact team – customer driven oriented culture – slick processes and measuring performance strongly
• No external view of what good looks like – drive and execute change – get rid of rubbish
• Flat model – customers and agents – ideally tiered service
• Metric driven culture
• Reckon £70k - £80k range
• University staff raising support tickets – some dealt by customer service and some dealt by product
• Raise the bar – even at entry level
• Keen to learn the product suite – that’s important – B2B is important
• Through zen desk – nature of responses – value of it being SaaS helps
• Could look at someone from infrastructure
• Johanna – 2 / 3 days a week in the office – similar for the team
• Last day is 2^nd week of august

call with Paulo 3/6:

• 6 – 10 years
• Look at infrastrucuture – prioritise what we need to do – first, second, third
• Look at clusters, document, and then propose solutions
• 20 projects in infrastructure
• Tommy doesn’t have the experience – good fit if more mature – need to deploy build – architect, design and build multi region solution
• Ideally ASAP
• Paulo off for a week – w/c
• Nothing automated in AWS, CI/CD, multi region, containerisation
• Up to £110k – ideally around £90k - £100k

Screening questions:

“How do you handle multi-region disaster recovery?”

“What trade-offs do you consider between serverless and containerized workloads?”

“How do you manage state securely?”

"What is your experience with Linux Systems"

"How do you design a CI/CD pipeline for multiple environments?”

“How do you manage multi-tenant Kubernetes clusters?”

“How do you prevent insecure infrastructure changes?”

Experience with RDS?